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ECRodent

@pacbell.net

Annoying

We've had the same guy come by our house 3 times trying to sell this junk. Pushy and annoying is what this kid is, we definitely won't be signing up because of this annoying person. Not to mention the lies he says about uverse vs cable etc.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA

I would agree... if I have some pushy salesperson attempting to push things they don't know enough about to me, then they'll lose a potential customer.
I can't stand BS salespeople than don't know their own cr@p and thinking that I don't know it either.
--
Canada = Hollywood North


theeaddress

join:2000-06-20
Riverside, CA

reply to ECRodent
I had an encounter with one of those door to door people and it was annoying. I gleefully thought it was the UPS guy dropping off my latest gadget and boy was I suprised. I appreciate ATT letting me know that they now offer their new non competitive product in my hood, but they should/could have coached their sales people much much better. First, looking at their prices I was not overly impressed. ATT seems to play that "at what dollar savings will the customer switch" game...unforunately it's very early in the game and a $1 a month isn't going to make people go through the headache of switching. You give me $50 bundle of basic "cable" and 8/1 mbps and I'll be your latest customer.
Back to the "door to door" girl. I felt bad for her cause obviously no one gave her any pointers or training, BUT: I answer the door and she's nice telling me about ATT now offers blah blah blah now, it's new.... I listen and even accept her brochure gleefully, not knowing pricing yet. Finally she asks for all my personal info and I tell her, "well, I'm interested, but I'm not going to commit here on the spot". So she starts playing 20 questions.

ME: I can't commit now, but I'm interested...I;d like to look over your info and then decide.
Her: Well, why?
ME: Cause I haven't thought it over at all.
Her: So....why?
ME: Cause, uh I'm not ready to hand over my personal info if I'm not ready to sign up.
Her: But, why?
ME: Dood, I'm not going to give out my personal info to some door to door salesmen.
Her: But, why not?
ME: OK, it's not happening today, I'm sorry.
Her: OK, but I'm gonna need my brochure back, though.
ME: *gave her the "WTF" look* OK? Bye! *slam*

Two weeks later ATT caters a coming out party at the apartment rec room. I didn't go, but I went two years ago when they first started offering DSL and wow did I get hooked up. Free "Invisibles" telephone, a few beer coolers, gave me a ton of "el polo loco" food since no one was coming by and even had another tech-utility-geek to answer my important questions.

I think ATT would be better served sending out flyers for a block party type thing to get people interested rather than spend $10/ hour on some unskilled kids making cold knocks. That and a $20 savings over cable per month might catch more people. Did I mention ATT has to compete with dish people as well?

The phone companies are in a bit of a corner with cable having a jump on internet and voice services. They aren't out yet, but if phone doesn't compete with cable very quickly they will be out of business.


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