MitchD
@bellsouth.net | reply to bluepoint951
Re: [Services] New August 1st Bundles...
I just got off the phone with Bellsouth in South Florida area and was told that Bun64 is not available as an option.
Is this true or should I speak to a manager. Two CSRs told me the same thing. |
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bundleman
@bellsouth.net
| there is a bun64, i talked to 3 csr and two of them knew it and one didn't. the one that didn't know about it keep on saying it didn't exist so they transfer me to another csr that knew about bun64 but hook me up with bundle74 instead cause i wanted call waiting and caller id. |
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et1212
join:2005-10-23
Mableton, GA
 ·AT&T Southeast
| reply to et1212
said by et1212  :Is any of the plans available at Atlanta? I just signed up any paid much more..... Do you also get some rebate too? (25 for phone 75 for dsl and 125 for switching from cable) Do you have to pay for the modem? For these of you who got great prices, anyone live in Atlanta?
Anyone gets the rebate on top of the offer?
If you get new modem, do you get it for free? Pay extra? Or free after rebate? |
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bundleman
@bellsouth.net
| reply to bluepoint951
ok, i'm looking at my monthly bill, it seem bundle74 is not $50 a month. now i see that i pay an extra $1.50 a month but i get caller id. man i can't believe the customer service lied to me. i thought i was getting an awesome deals. you guy that got them to offer a really good bundle should check your bill. |
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JimFlorida
@bellsouth.net
| reply to bundleman
I finally got my bun64 discount, $7 less a month for dsl with 1fr service only. I had to make about 8 phone calls, because the BellSouth reps kept playing games and outright lying that I wasn't elgible.
I think there is a policy to hide these savings from its customers. Thank goodness for this forum. Thanks. |
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JimFlorida
@bellsouth.net
| reply to bundleman
said by bundleman :
ok, i'm looking at my monthly bill, it seem bundle74 is not $50 a month. now i see that i pay an extra $1.50 a month but i get caller id. man i can't believe the customer service lied to me. i thought i was getting an awesome deals. you guy that got them to offer a really good bundle should check your bill.
The reps at Bellsouth/AT&T all work partially on commission and can lose their jobs if they don't sell enough product. They have become quite high pressure. And they really hate it when you try to lower your bill, from my experience with adding one of their obscure bundle savings. |
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KarmaPieces
Premium
join:2004-07-05
Gulfport, MS
| reply to bluepoint951
said by bluepoint951 :The link is to a larger picture.  The link to that pic isn't working anymore.... |
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KarmaPieces
Premium
join:2004-07-05
Gulfport, MS
| reply to KarmaPieces
said by KarmaPieces :My BS/AT&T bill by itself is $90.72, so IMHO something isn't adding up right..... I finally called them and it turns out I wasn't getting the $12 DSL discount that I was supposed to have been getting this entire time........ 
I had to hang up on the first CS person that I got because she was so rude, luckily the 2nd gal that I got was nice. She actually noticed that I wasn't getting the DSL discount, and sent it to whatever dept to have my bill credited for the months I went without the correct DSL discounts...... |
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jamesdeerfield
@bellsouth.net
| I finally got my $7 dsl discount after several calls to BS.
Yes, they can be quite rude and unknowledgeable. One of the CSRs said flat out that I wasn't eligible for a discount. Thanks for bundl64.
Don't let the turkeys at BS confuse you. |
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