I've ben on hold now for over 3 hours and wore out 2 wireless phones and my cellphone trying to get in touch with the so-called repair dept.I am mad as hell at my advertised blazing speeds faster than dial up of 36kbps download and 3.7 kbps upload.Fast huh for the last 3 months.It's kinda sad when aol dial up users are speeding past me and loading pages and receiving and sending files 5x faster than me.I refuse to pay for this.I am not getting anywhere close to what I should.So my next dsl bill payment will be that for what I am getting about 1dollar and 5 cents is fair.I'd rather pay and go back to Cable.