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Forums » US Telco Support » Verizon » Verizon Online DSL » [connectivity] Two Days Reasonable?
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[speed/latency] How are these transceiver stats? My download sp »
« [modem/router] getting a wireless dsl modem  
AuthorAll Replies

CharlieSumme

join:2007-01-14
Schenectady, NY

reply to CharlieSumme
Re: [connectivity] Two Days Reasonable?

Well, considering all they had to do was perform a reset, two days is (I believe) a little silly. Fortunately, someone with a clue (should have gotten his name, but didn't) had the sense to perform the reset and call to see if his line test showing success was correct. Of course, I was at a friend's house posting my initial comments above, so I had to wait until he called back (the Mrs. is a medical professional, but doesn't know a lot about the network we have at the house).

FWIW, Verizon also called back this morning to make certain everything was ok, so clearly I have no complaints with the service provided.
to forum · permalink · · 2007-08-28 00:56:07 · Reply to this


Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ		 Yeah, but that wasn't known at the time the ticket was issued. Unfortunately, we don't deal with the local people when we call for help.
to forum · permalink · · 2007-08-28 22:50:28 · Reply to this
Forums » US Telco Support » Verizon » Verizon Online DSL[speed/latency] How are these transceiver stats? My download sp »
« [modem/router] getting a wireless dsl modem  

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