insider
@myvzw.com
| reply to jgkolt
Re: Facts
If you are looking for help, go to a VZW store or call their customer service and tell them you would like a trouble ticket opened for the area you are having problems. Usually they will have a real life "testman" or cell technician drive test your area and see if something can be done. They can adjust the antenna's or slightly increase the power (or other trouble shooting methods) and then retest some calls in your area. Most of the time you will get a call back to see if you have noticed a change. There are some areas that they will be unable to do anything (for example, there is a large hill between you and the tower). Hope this helps =^) |
