| EarthLink is unable to do that. DirecWay/HughesNet requires that you sign up for brand new satellite service in order to recieve a new, shiny DW7000 modem. That includes installation fees. Chances are, you'll be paying $600 for a service that did not improve the way you wanted it to. EarthLink, being direct business partners with DirecWay/HughesNet, is unable to just give it to you; such an inquiry would have to go through the actual vendor but would still warrant additional charges.
Stick to dial-up if no other broadband providers are in your area. Satellite isn't worth the headache, and at least with dial-up you are guaranteed the servicability at slightly slower speeds than what you were paying for with a satellite "broadband" service. |
 pf
@Level3.net | one would think we could buy a new system- but , no, all earthlink does is SAY they will open a new account and yada yada and then , guess what? they don't do it- we have asked to PAY for a new sysytem and they won't - i really can't fathom it- i have filed complaints with the FCC and State attorney general- dial up just doesn't cut it - |
