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Forums » Satellite Connectivity » HughesNet Satellite » [DW7000] Hit Hughes FAP limit and this is what happened
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« [HN7000S] Can someone please help me?  
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dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA

reply to HN User
Re: [DW7000] Hit Hughes FAP limit and this is what happened

Simply amazing that there are people who continue to think that somehow there are "upgrade" which can be done to turn consumer satellite into something it can't be. Sigh.

Good satellite service is out there for the asking. All it takes is $$$ and there are many companies willing to hook you up. Got $4000 per month available? For that you can get 512K up 4M down with low contention rates. For a mere $500 per month you can get 64K guaranteed bandwidth. Actually, you can get 64K CIR for around $320 per month. Figure $5 per K, with some economy-of-scale as you go higher.
--
W2K Server|Toshiba Satellite XP Pro|HughesNet IA8/1410/7000 2-watt Business Internet on .98 meter fixed | Datastorm .98 XF2 2-watt on 1990 Blue Bird Wanderlodge "Blue Thunder" 22 tons of rolling steel!

JLDunn

join:2005-07-26
Moscow, OH
·Cincinnati Bell

Re: [DW7000] Hit Hughes FAP limit and this is what happened

I suspect that there are thousands of satellite subscribers who have no idea that they do not have true broadband. Only when some family member starts downloading U Tube, movies, or music and they get hit by the FAP do they realize something is wrong. They see the news reports talking about all the things one can do nowadays on the internet and think they can do the same things. Hughes does not say anything in their advertising to discourage them from signing up.

I have an elderly neighbor lady who saw the Hughesnet commercials and was ready to order. She wanted to provide an internet connection for her kids/grandkids who have cable in the city because when they visit they complain that they cannot download U Tube, TV shows and movies etc.. After I explained to her how little they could download with a 400MB limit and the penalty if they go over she wisely decided not to order. Probably many non-technical people do not find this out until later.
--
Hughes | HN7000S Pro Plus| SatMex5 1050mhz | 256k 2/3 (TC) | Win XP SP2 | static addr.

taylorb

join:2007-06-16
Bridgeville, CA
reply to kewaynco
get hnFAPmon its a great program.
does NOT change the fact that you will get FAPped if you go over your limit but at least you can monintor EVERYTHING using it.

c150L

join:2004-06-30
New London, WI

reply to JLDunn
Click for full size
said by JLDunn See Profile :

I suspect that there are thousands of satellite subscribers who have no idea that they do not have true broadband.
And there would not be anything misleading in their ads either....
--
Win 98 and Win 2K DW6000 CE on AMC3 1290 Linksys BEFW11S4


Gone

@eot.com

reply to kewaynco
said by kewaynco See Profile :

(....) And someone else has said that, at less than 50% usage, I am one of the BAD people.
You will find that response is not out of the norm when you start dragging HN's con into the light.

laserfan

join:2005-01-14
Blanco, TX


1 edit
reply to JLDunn
said by JLDunn See Profile :

I have an elderly neighbor lady who saw the Hughesnet commercials and was ready to order. She wanted to provide an internet connection for her kids/grandkids who have cable in the city because when they visit they complain that they cannot download U Tube, TV shows and movies etc.
Hmm, I thought it was only the parents today who are responsible for the excessive exposure of children to (mostly useless) video, audio/music, and computer games.

Shame on you, grandma!
--
DW6000CEv5.4.0.20, G13/H1@127W, 1270MHz, SigTyp74, Toshiba Magnia SG10, LinksysBEFW11S4w, Airlink8portswitch, AirlinkAR410Wwireless, 10-20clients & 6+OSes

v8rail

join:2003-10-13
Ash Fork, AZ
reply to Gone
That's why I told it first ... I'm considered a bad guy tooo

fell_away

join:2007-09-14
Muscle Shoals, AL

reply to kewaynco
This is quite an interesting thread. Unfortunately I am seeing a lot of defense for the FAP as opposed to outrage.

I am not a new HughesNet user. I have had 2 installs over the past 6 months. The first, I cancelled because I moved out of Alabama and back to Pennsylvania. In PA, my local cable company offered 10mbps broadband which I subscribed to.

But I moved back and to my dismay HN changed their FAP since I was last a subscriber. The first time around once I hit the FAP, which I did daily, I would be limited to about 25kbps actual download speeds and I wouldn't have to wait 24 hours, rather there was a recovery rate that allowed me to leave the FAP within 3-4 hours depending on my usage.

That's right as some of you point out I apparently abuse my ISP privileges. When I had a 10mbps connection my usage was in excess of 200gb per month. But as far as I'm concerned it is my inherent right no matter what ISP I pay for to have a limitless data flow.

Is it any wonder that HN is the only of many ISPs I have ever had that limits data flow? Even during peak usage periods on dial up, dsl, and cable I never had any problems with any of my ISPs and I was very happy until I had to go with satellite internet to even marginally function online.

You can debate my opinion, but HN has tightened their FAP since a few months ago which I see as a step in the wrong direction. I realize the FAP is in effect because satellites do have limitations as far as throughput and usage on a national basis is concerned, but that doesn't make me any more content with it.
--
HN Home Plan - HN7000S


hjriver
hjriver

join:2006-12-03
North, VA

said by fell_away See Profile :

That's right as some of you point out I apparently abuse my ISP privileges. When I had a 10mbps connection my usage was in excess of 200gb per month. But as far as I'm concerned it is my inherent right no matter what ISP I pay for to have a limitless data flow.

Is it any wonder that HN is the only of many ISPs I have ever had that limits data flow? Even during peak usage periods on dial up, dsl, and cable I never had any problems with any of my ISPs and I was very happy until I had to go with satellite internet to even marginally function online.

You can debate my opinion, but HN has tightened their FAP since a few months ago which I see as a step in the wrong direction. I realize the FAP is in effect because satellites do have limitations as far as throughput and usage on a national basis is concerned, but that doesn't make me any more content with it.
And....thus the need for FAP. BTW HN is not the only ISP putting limits on. Comcast, Alltel wireless and many others are finding the need to slow down the hogs.
--
HN7000S/Satmex6/1190/0.78/pro-plus/Sig level: 65


Bill00
Premium
join:2004-07-20
Capron, VA

reply to fell_away
said by fell_away See Profile :

...But as far as I'm concerned it is my inherent right no matter what ISP I pay for to have a limitless data flow...
I don't know if you are just trolling or if you are serious about this.

If the latter, you might seriously consider joining The Real World. In TRW, TANSTAAFL applies (There Ain't No Such Thing As A Free Lunch).

Who do you think is supposed to subsidize your 'inherent right...to have a limitless data flow,' either in reduced bandwidth for the rest of us or in higher prices to compensate the vendor? In TRW, someone ALWAYS pays the freight.

On a positive note, you CAN exercise your 'Inherent Right;' all you have to do is get with an ISP who will gladly sell you a dedicated connection such as a T1 or similar, or even a dedicated satellite link with guaranteed throughput and unlimited data. All you have to do is come up with the up-front installation costs (most likely in the 4 digit range) and add a couple of zeroes to your current monthly ISP bill.

Welcome to The Real World!

Bill.
--
HughesNet | DW7000 Pro (Non-static) | G3C | 95W | 1420MHz | Hor/Hor | Gateway 66.82.12.58 | CPQ/AMD Sempron 3200+ 1.79 GHz | 1.25GB RAM | XP Home/SP2 | LAN: WRT54G 3 x XP/SP2.

laserfan

join:2005-01-14
Blanco, TX

reply to fell_away
said by fell_away See Profile :

...as far as I'm concerned it is my inherent right no matter what ISP I pay for to have a limitless data flow. You can debate my opinion...
No need to debate--your position is completely untenable. What is ironic of course is that you are complaining about something that is in place precisely because of this kind of thinking/attitude/wrongheadedness!
--
DW6000CEv5.4.0.20, G13/H1@127W, 1270MHz, SigTyp74, Toshiba Magnia SG10, LinksysBEFW11S4w, Airlink8portswitch, AirlinkAR410Wwireless, 10-20clients & 6+OSes


dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA

reply to fell_away
said by fell_away See Profile :

I realize the FAP is in effect because satellites do have limitations as far as throughput and usage on a national basis is concerned, but that doesn't make me any more content with it.
I think you hit the whole thing right there. You realize the reasons it has to be there, but you are not content. I hope nobody here is saying that people should be contented, just realistic.

There are very few HN users so happy with their service that they would not jump at the first cable or DSL offering that comes their way.

We have these arguments continuously, and those of us who "realize" try to get others to do so as well - you can't make consumer satellite into something other than what it is. Remain discontented, but stop trying to make it into something about greed, incompetence, or conspiracy.

I finally (mostly) jumped the HN ship two days ago in favor of a much more costly iDirect account (costly in terms of both hardware and service) simply because I could justify it. I retained a low-end Hughes account for testing, since I write so much software against the modem and and I have to concern myself with them breaking it.
--
W2K Server|Toshiba Satellite XP Pro|iDirect 3100 on Datastorm 1.2 meter XF3 with 4-watt BUC|HughesNet IA8/1390/7000s Pro on Datastorm .74 F1|1990 Blue Bird Wanderlodge "Blue Thunder" 22 tons of rolling steel!

laserfan

join:2005-01-14
Blanco, TX

said by dbirdman See Profile :

I finally (mostly) jumped the HN ship two days ago... I retained a low-end Hughes account for testing...
Glad you will still be around, then! :whew:

I would "jump ship" myself if I had any better options--but I do not. HN is what it is, and I for one am VERY GLAD it exists, and is reasonably priced too.
--
DW6000CEv5.4.0.20, G13/H1@127W, 1270MHz, SigTyp74, Toshiba Magnia SG10, LinksysBEFW11S4w, Airlink8portswitch, AirlinkAR410Wwireless, 10-20clients & 6+OSes

Argus P

join:2004-08-31
Lake Cormorant, MS

reply to kewaynco
said by kewaynco See Profile :

The other problem with Hughes is their "transmission failure policy". They say 25% is acceptable. I agree if it is 25% over a long period of time.

However, I experience transmission failures of 80% or 90% within a two or three minute period (I've kept track - I know, I should get a life). A 90% failure rate is totally unacceptable.

Looks like you had a crappy install/point. My transmission error rate over the last three or 4 days is about .22% (2254 failed against 1019455 successful). Might need to gripe about the install and see if they will float you a repoint.
--
Direcway-DW7000/Pro Dynamic, G4R - 1110 Mhz. XPpro/SP 2, 5 users (up to Six PCs) on Lynksys WRT54G Wieless Router - 1075 Down/180 Up consistantly

Argus P

join:2004-08-31
Lake Cormorant, MS

reply to Bill00
said by Bill00 See Profile :

said by fell_away See Profile :

...But as far as I'm concerned it is my inherent right no matter what ISP I pay for to have a limitless data flow...
I don't know if you are just trolling or if you are serious about this.

If the latter, you might seriously consider joining The Real World. In TRW, TANSTAAFL applies (There Ain't No Such Thing As A Free Lunch).

Who do you think is supposed to subsidize your 'inherent right...to have a limitless data flow,' either in reduced bandwidth for the rest of us or in higher prices to compensate the vendor? In TRW, someone ALWAYS pays the freight.

On a positive note, you CAN exercise your 'Inherent Right;' all you have to do is get with an ISP who will gladly sell you a dedicated connection such as a T1 or similar, or even a dedicated satellite link with guaranteed throughput and unlimited data. All you have to do is come up with the up-front installation costs (most likely in the 4 digit range) and add a couple of zeroes to your current monthly ISP bill.

Welcome to The Real World!

Bill.
In the early/middle '70s my Dad bought a VCR for $800. It was grainy, expensive, slow to fast forward/rewind, but acceptable for the time. Blank tapes were $20+ each.

Today we have DVD for $40. It's sharp & clear, cheap and if you have a recorder, blanks are about $.25.

Technology has progressed and brought a lot of things to the masses for a reasonable cost. The masses expect things to make their lives easier/better for cheaper. Companies realize this and the ones who deliver make vast amounts of money.

I have friends not very far away that have cable or DSL. They pay less than I do and have better performance. Is it wrong for me to expect the same thing for my home and my family? I understood the limitations of hughesnet when I bought into it and was satisfied with the performance....then. Today it ain't cutting it, although I am paying for a higher plan than before I have a more restrictive FAP and the performance of the system is considerably less today than it was 6 months ago. The real world to me is that Hughes has been selling of a portion of the service that I had been paying for to someone else, but didn't share the proceeds with me. This reduced performance and higher costs goes against every other business model out there right now. This is why I have a Verizon BroadBandAccess package on the way and if it works it's bye-bye hughesnet. YMMV
--
Direcway-DW7000/Pro Dynamic, G4R - 1110 Mhz. XPpro/SP 2, 5 users (up to Six PCs) on Lynksys WRT54G Wieless Router - 1075 Down/180 Up consistantly


dbirdman
Premium,MVM
join:2003-07-07
Eureka, CA

said by Argus P See Profile :

The real world to me is that Hughes has been selling of a portion of the service that I had been paying for to someone else, but didn't share the proceeds with me.
And it will never matter to you that this is not true. Your performance went down, and it must be due to greed or a conspiracy. You are wrong, but unconvincable.

This is why I have a Verizon BroadBandAccess package on the way and if it works it's bye-bye hughesnet.
Do you expect to get an argument about that? The key is in "if it works" which it would not for an awful lot of people on satellite. If it does, do you think people, just because they are reasonably satisfied with their satellite connections, would tell you that you are crazy to jump ship? You are only crazy if that's what you think!
--
W2K Server|Toshiba Satellite XP Pro|iDirect 3100 on Datastorm 1.2 meter XF3 with 4-watt BUC|HughesNet IA8/1390/7000s Pro on Datastorm .74 F1|1990 Blue Bird Wanderlodge "Blue Thunder" 22 tons of rolling steel!

fell_away

join:2007-09-14
Muscle Shoals, AL


2 edits
reply to Bill00
Like I said: my previous ISPs never gave me a problem or reason to doubt them. Only on satellite do I realize just how lucky cable subscribers are and I was. I'm sure my constant downloading made a difference somewhere along the line, but not for me or any other people I knew who subscribed to the same service. The prices only kept going DOWN and the speeds only kept going UP.

I don't know why anyone would call me wrong for wanting more? Do you not use the internet? Download music, videos, software?

And where does anyone get the greed and conspiracy thing? I have no idea what you are talking about. HN's market will eventually start shrinking once newer, faster, better, and easier technologies begin to spread and leak into even the most rural locations leaving room for only subscribers that use HN for their RV.

I'm not trolling just trying to understand the "whys".

or270
Premium
join:2007-03-13
Lookout, CA
·HughesNet Satellit..

I have not other choice but dial-up,Just have to make the best of it, have the proplus plan just for the extra room. The FAP free time between 3-6 am eastern time helps especially since I am trying out Directv's Video on demand, able to download a little over 2GB in 3 hours.

As soon as Frontier gives me the promised DSL I'm gone.
--
HN7000S/satmex5 1170/.74 1 watt/Sig 77/ProPlus

Argus P

join:2004-08-31
Lake Cormorant, MS

reply to dbirdman
said by dbirdman See Profile :

said by Argus P See Profile :

The real world to me is that Hughes has been selling of a portion of the service that I had been paying for to someone else, but didn't share the proceeds with me.
And it will never matter to you that this is not true. Your performance went down, and it must be due to greed or a conspiracy. You are wrong, but unconvincable.

This is why I have a Verizon BroadBandAccess package on the way and if it works it's bye-bye hughesnet.
Do you expect to get an argument about that? The key is in "if it works" which it would not for an awful lot of people on satellite. If it does, do you think people, just because they are reasonably satisfied with their satellite connections, would tell you that you are crazy to jump ship? You are only crazy if that's what you think!
The "if it works" is that the average throughput on Verizon looks to be around 800k which is the best that hughes has been able to deliver lately and if I get a reasonable/stable signal where I am. The coverage in my area for Verizon and Sprint is something newly available and according to Verizon's maps, their highest speed coverage ends just across the street from my new home, so I feel pretty sure it will work. For 2 years I have been getting a stable 1075/175 from hughes, pretty much 24/7. Lately that has not been the case, 750/140 is the best it gets and between 3pm and 12am central it's more like 105/120 which is absolutely ridiculous for this service. You can't tell me that hughes has not over-sold the bandwidth to a very serious extreme and at the expense of long time customers. They are also luring in new customers with the promise of speeds that they will not be able to deliver on even a reasonably consistent basis. That is actually fraudulent advertising, but hughesnet will pull out the fine print to prevent these people from doing something about it. I also understand from reading your posts over the years that hughesnet has a large part in what you do for a livelihood and/or hobby, but don't defend them to the extent that you overlook the fact that hughesnet is way more concerned with the shareholders of the corporation than the customers.
--
Direcway-DW7000/Pro Dynamic, G4R - 1110 Mhz. XPpro/SP 2, 5 users (up to Six PCs) on Lynksys WRT54G Wieless Router - 1075 Down/180 Up consistantly
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