Re: [DW7000] Hit Hughes FAP limit and this is what happened

Author	All Replies
kewaynco join:2007-07-21 Berryville, AR ·WildBlue	reply to dbirdman Re: [DW7000] Hit Hughes FAP limit and this is what happened Yeah. But a human who was empowered to make decisions, not just follow policy, could have looked at my experience level and made a decision. If Hughes cannot trust their employees to make rational human decisions, then the employees should be fired. Plus the fact that no one explained to me "By the way, DO NOT turn off your modem. The 24 hour period will be reset when you turn it back on." No way for me to know that. At my level of experience, it was a logical choice. I was told "Stay off the internet". Well, if the modem was not on, I COULD NOT BE on the internet, even by mistake. So, I was without internet for 48 hours because of their mistake and because no one there had the authority to do something about their mistake. The company has policies, not human beings who are empowered to make decisions. The sure sign of a bad company. Maybe, if I was not being shined on, my email to the VP of Sales may engender some necessary changes. The email, in the form of a letter, was also sent to 5 other corporate executives and Customer Service. -- Satellite Transmit Path: Satellite Outroute: Primary Longitude: 113 West Receive Frequency: 1150 MHz Receive Symbol Rate: 30 Msps Receive Polarization: Vertical Transmit Polarization: Horizontal 22KHz Tone: Off
kewaynco join:2007-07-21 Berryville, AR ·WildBlue	to forum · permalink · · 2007-08-29 15:42:26 ·


Monday, 06-Oct 10:25:59	Terms of Use \| Privacy Policy \| Hosting by www.nac.net - DSL,Hosting & Co-lo \| feedback \| contact over 9 years online! © 1999-2008 dslreports.com. page compression OFF