anectine17
Premium,MVM
join:2003-01-05
Mountain Home, ID
| reply to kewaynco
Re: [DW7000] Hit Hughes FAP limit and this is what happened
I agree with virtually everything written. I'm impressed with the quality of the OP's e-mail as well as the reply from Mr. Cook. It's also nice to hear that a FAP monitor of some sort is forthcoming...I'll be anxious to hear how it works.
I do have to side with Don (dbirdman) on the rigidity of the FAP, however. Ignorance (not meant to be derogatory) of the rules is no excuse for violating them. The fact that you're a new user who only uses so much per day should count for exactly what it counts for...zilch. If people thought there were even the remotest chance that they could convince someone on the other end to give them a break.....just this one time, you can bet the phones and reps would be so tied up with FAP pity calls, that nothing else would get done. The FAP needs to be hard-coded, black and white with no do-overs.....not even once. That may sound harsh, but anything less would lead to absolute anarchy, IMO. Good luck with all of it!! I'll be watching!!
Alden
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