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Forums » US Cable Support » OptimumOnline » [OOL] Slight bump in speeds?
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[OOL] Extreme Slowness »
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patcat88

join:2002-04-05
Jamaica, NY

reply to jefe
Re: [OOL] Slight bump in speeds?

said by jefe See Profile :

The thing that baffles me is why CV would keep something like this a secret? Why not announce they're doing it, get some positive publicity and goodwill, and maybe sell some more Boost packages?
Because you cant sell "best effort" to non-IT people. Joe six pack will call in into CS and demand to know the speed he is paying for, no "best effort" "lawyer speak". Or someone will call in and say "its not fast enough, you promised unlimited".
to forum · permalink · · 2007-09-01 02:54:37 · Reply to this
Forums » US Cable Support » OptimumOnline[OOL] Extreme Slowness »
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