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Forums » FiOS Billing Headaches Continue » On hold with them now
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HateVerizon

@rr.com
1 edit		On hold with them now

Spoke to 2 people that had difficulty speaking english, then a woman, now on hold another 33 minutes more waiting to find out why I was billed for services never installed.
to forum · permalink · 2007-09-04 14:00:54 · Reply to this


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE		We all know about this...

We all know about the billing issues - how about getting them to admit TO THE TECHNICAL ISSUES AS WELL!
--
"ONE team - ONE city - ONE dream!!"
to forum · permalink · · 2007-09-04 14:12:18 · Reply to this


JAAulde
yum yum yum yum yum
Premium,MVM
join:2001-05-09
Hagerstown, MD

1 edit
said by JeepMatt See Profile :

We all know about the billing issues - how about getting them to admit TO THE TECHNICAL ISSUES AS WELL!
I have had very few technical issues with VOL over the past few years (though admittedly, when I do, the tech support is generally a frustrating experience). But it is their billing systems which have caused me immense headaches and much lost time. My worst one took about 7 months of constant calling and emailing to get it straight.
to forum · permalink · · 2007-09-04 14:28:36 · Reply to this
Forums » FiOS Billing Headaches Continue$$$$ »

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