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Forums » Windstream Layoffs This Week » Time to cancel service
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« Speaking of being kicked out the door....  

halfband
Premium
join:2002-06-01
Huntsville, AL

Re: Time to cancel service

said by S_engineer See Profile :

I disagree...you offer a good service at a decent price and you will build a loyal following. That loyal following gives you incremental income, and alot of it.
What you say is true, but only for a small segment of the market. I do not see where service gets you a large following and I do not think your going to get "alot" of incremental income. For most Walmart items, service is not required, so the jobs move offshore. While for some service jobs, some customers will pay a premium for service, but I think the majority now believe they are "entitled to service" at the lowest possible cost which limits your market size.
--
Registered Bandwidth Offender #40812
permalink · 2007-09-06 11:04:07 · Print · Reply to this

S_engineer

join:2007-05-16
Chicago, IL
·Comcast

Re: Time to cancel service

"Entitlement to service" comes when you sell "service". The Walmart mentality has gotten us...tech services that nobody can understand or are non-existent, inferior products with no warranties, and an excessive reliance on other industrialized (and in many cases non-industrialized) nations.
No offense, but if you start worrying about your market size before you worry about the quality of your product, you already gone!
--
Burn a tire, but make sure you buy that carbon offset!
permalink · 2007-09-06 18:35:39 · Reply to this
Forums » Windstream Layoffs This Week« Speaking of being kicked out the door....  

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