 | Verizon botched my installation, but promptly fixed it too When Verizon was laying the fiber in my neighborhood the cut through our water main. Bam! Water is everywhere but they had the main fixed in a couple of hours and finished the run. I took pictures immediately afterwards of the sidewalk. I had a sinking feeling the sidewalk would be doing some funny sh*t in a few weeks.
Sure enough the side walk started buckling and I called Verizon. The project manager called me back within two days and within another couple of days a crew came out and installed a new sidewalk.
Verizon responded quickly and appropriately and I'm one happy FiOS customer. -- Freedom Ain't Free |