Rickkins
join:2004-04-05
Canada
| reply to johnnyboy
Re: Why such a good review ?
said by johnnyboy :
I am a Videotron executive.
Our mission is to provide the best customer experience. We live by this. In order to ensure optimal service to our customer base, we had to put a cap on this service. Did you know that the cap affected less than 1% of the extreme customer base? Did you know that this less than 1% customer base were putting at risk the rest of the customer base by utilizing, at peak times, 80% of bandwith in certain regional clusters. This had to be stopped. We did it to ensure optimal satisfaction to the 99%+ customers who are happy with the speeds. I am sorry if this affected you, I hope you understand the business decision...
Hahahaha...what a load of bullshit. Do you really believe that most people are so stupid as to fall for that load of crap...???
The cap, as is most of videotron's policies, is all about greed, pure and simple.
Don't get me wrong...it's your company, and you can raise prices as you please. But please don't insult our intelligence. Greed is and always is the motivating factor at videotron. Furthermore, everybody knows it. Your claims to the contrary make you look like a fool and a liar.
Videotron absolutely does have a good solid reliable service, with polite knowledgeable staff. But, alas, it is way overpriced. |
