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[NEWS] EarthLink Backs Away From Helio »
« Line test looks good,.. is it?  
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Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:

reply to Glenn Norum
Re: Invoice change: $5 Network Access Charge?

said by Glenn Norum :

They won't tell me what in my contract allows this - if it were a federal tax or fee, I'd gripe, but it wouldn't be their fault.
This is the policy page on the EL DSL & Home Phone Service for anyone to review.

»www.earthlink.net/about/policies···mephone/
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?


Glenn Norum

@covad.net

Thanks for the pointer - guess I need to learn to read the "fine print"?

All I see is under "jurisdiction":

"EarthLink reserves the right to change prices and institute new fees at any time upon 30 days prior notice."

So, if they decide to charge me a fee of $500 a month, I'm stuck?

And if I dispute it, I can bring a claim in CA small claims court, but it is governed by Georgia law?

I guess I'm an idiot - probably time to cut my losses, pay the early termination fee, and get a phone service and DSL hookup that are actually reliable. Any recommendations?

Thanks again for the info,
Glenn


Glenn Norum

@covad.net
reply to Doctor Olds
Doctor Olds - do you work for Earthlink?

You seem to have th details of all questions asked.


Doctor Olds
I Need A Remedy For What's Ailing Me.
Premium,VIP
join:2001-04-19
1970 442 W30
clubs:
said by Glenn Norum :

Doctor Olds - do you work for Earthlink?
No.


TheHelpful1
Premium
join:2002-01-11
Upper Marlboro, MD

said by Doctor Olds See Profile :

said by Glenn Norum :

Doctor Olds - do you work for Earthlink?
No.
That should be a given unless Doc lives in India
--
"My weakness is that I care too much"
Forums » Selected ISP Support » Earthlink DSL[NEWS] EarthLink Backs Away From Helio »
« Line test looks good,.. is it?  


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