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 DownTheShoreTag, you're itPremium
join:2003-12-02
Beautiful NJ
kudos:11 | It Just Seems That... ...if I'm paying for an advertised access rate to the internet, I should be guaranteed that rate 24/7, whether I download 10 million movies or if I don't even know what a torrent is. The customer shouldn't be penalized for using the service they're paying for, just because they may be using it more often than another customer. Nor should they be viewed as some sort of evil demon because they are using the service they are paying for, just like any other user.
It's interesting how the ISP's keep trying to shift the blame for internet slowdowns to their customers, when in reality it is their fault because they are overloading their infrastructure in order to minimize expenses and maximize profit. I'm just constantly amazed at how many of their customers buy into that and attack their fellow customers with a holier-than-thou attitude. It's not up to any of us to decide whether or not another user's use of THEIR internet service is legal or fair in our eyes. We should be keeping our eye on the main point - the ISP's are not providing what they're advertising. Someone else's internet use should not be causing a slowdown for you, and if it is, it is the ISP's fault for overloading the nodes or whatever the connection point is.
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Life is simply one damned thing after another. | |
|   funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | Re: It Just Seems That... Great post, DownTheShore!
said by DownTheShore:...if I'm paying for an advertised access rate to the internet, I should be guaranteed that rate 24/7, whether I download 10 million movies or if I don't even know what a torrent is. The customer shouldn't be penalized for using the service they're paying for, just because they may be using it more often than another customer. . . . We should be keeping our eye on the main point - the ISP's are not providing what they're advertising. Absolutely right!
Imagine getting a call from the phone company:
"Mr. Smith, you and your family are making 30-40 calls a day. Most people only make 1 or 2. If you don't stop making so many calls, we're going to disconnect your phone."
said by DownTheShore: Someone else's internet use should not be causing a slowdown for you, and if it is, it is the ISP's fault for overloading the nodes or whatever the connection point is. Well, either that or they should come clean as to the fact that it is a shared service, and that one person's heavy usage does affect others.
I'm perfectly fine with the fact that Cable Internet is a shared service -- this is the way it has always been. So, as I file share, I keep my speeds under control and I cut speeds back further between 5p-11pm. I live in a high-tech area, so the subscriber density is probably pretty high around me. I've never got a complaint about my usage.
I'm not fine with the fact that Comcast doesn't educate its customers about that. The tiers are pretty phony, really, and I'm surprised that they seem to be getting away with offering bandwidth that they have no intention of delivering.
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Robb Topolski -= funchords.com =- Hillsboro, Oregon USA
Are you affected by Comcast's RST forging? How to test it! -or- Read my original report. | |
| n0ym
join:2004-12-21
Rockville, MD | See, here's the thing. Up until Summer of 2003, Comcast used to advertise their service as "unlimited".
»www.securityfocus.com/news/7940
They never announced the change, they evidently simply changed their advertising and buried limitations on service in their Terms and Agreements. At the same time, they continued to advertise their service as useful for downloading bandwidth-intensive content such as videos and music.
I'm quite sure that their marketing department is conscious of the fact that many (most?) people still believe Comcast's service is "unlimited", as this explains why they don't want to state caps. Doing so would dispel the myth and decrease the perceived value of Comcast's high speed Internet service.
By contrast, their excuse that suddenly everyone would discover interest in bandwidth-hogging applications if caps are stated doesn't even make sense, IMHO.
To me, this is a bad way to do business, only made possible by Comcast's market dominance. And yes, I'm a Comcast customer and no, I've never been cut off. I'd like to know whether it could happen, though, as I am someone who takes Comcast up on their advertising their service as good for high-bandwidth applications. I don't think it's really unreasonable to know what you're getting when you pay for something. | |
|  b1gdr3I Blame Your Mother
join:2001-07-28
York, PA | said by DownTheShore:...if I'm paying for an advertised access rate to the internet, I should be guaranteed that rate 24/7 Residential lines have no SLA, therefore, no guarantee. It is a best effort service. I'd say Comcast does an EXCELLENT job in giving their best effort to provide a great network for their subscribers to use. They want to get rid of people that abuse the network? More power to them! In fact, make the bandwidth limit 40 gigs a month. I think that's more than enough.
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I wasn't born with enough middle fingers. | |
| |  Anonymous_AnonymousPremium
join:2004-06-21
127.0.0.1
kudos:2
 ·RoadRunner Cable
·Comcast
 ·Time Warner VOIP
| Re: It Just Seems That... said by b1gdr3:said by DownTheShore:...if I'm paying for an advertised access rate to the internet, I should be guaranteed that rate 24/7 In fact, make the bandwidth limit 40 gigs a month. I think that's more than enough. i would use that amount in a week | |
| | | | It's very possible to reach 30-40gigs or more per month in a multi-person household even if 100% of the traffic is legitimate legal and unpirated. | |
| | funchordsHelloPremium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5 | said by b1gdr3:Residential lines have no SLA, therefore, no guarantee. It is a best effort service. I'd bet that if you surveyed a representative sample of Comcast's customers, they would have an entirely different idea about their expectations of their Comcast service.
Your comments are becoming rather troll-ish. Comcast has pros AND cons. Can I please hear you say, just once, that someone else's point is interesting or valid even though it does not thrust Comcast in the best light?
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Robb Topolski -= funchords.com =- Hillsboro, Oregon USA
Are you affected by Comcast's RST forging? How to test it! -or- Read my original report. | |
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