openbox9
join:2004-01-26
Alexandria, VA
 ·AT&T Southeast
| Not a Big Deal
Considering that a large customer base for the "traditional" telecom carriers is still a population that is used to handling customer support via phone and snail mail, I don't see this as a big deal...yet.
Most carriers don't take into consideration customers with special needs and site performance. Only 15% of carriers link to information for the disabled. About 8% of sites are available in text-only or low bandwidth view, while 15% of carriers offer a browser recommendation for viewing their sites. There are laws in the US to deal with the "disabled" so I'd be curious to see what isn't being done IAW the law. As far as text-only/low bandwidth, I'd agree but more out of an annoyance rather than a necessity. Unless your business is media/graphics, Flash-based, as well as other media rich, sites need to go away from the business place. And finally, the ever famous, "sorry, you need to use IE to view our site" issue. Standards are a great thing. Too bad it's so each to be a MS slut. |
