Metalo
@rogers.com
|  Rogers Fucking Sucks!!!
I signed up for rogers home telephone and high speed internet in January 2007, and I have had problems ever since with these services. First of all, the technician who came to make the installations the first day was most of the time rude and poorly informative. when he finished the installations, he handed me a internet kit and left. He didn't explain what it was for or how to set up an internet connection, leaving me completely unsure of what to do next. With my telephone service ready to use, I dial up some numbers, and every time I was on the phone the call would drop. Many technicians came to fix the problem; however, they were unable to find the problem. Therefore, I had to switch back to Bell, and so far I have no problems with my phone service. Likewise, my internet connection is very intermittent. Sometimes I am surfing the net for 1 hour, and suddenly the connection drops for 5 minutes, 30 minutes or even 1 hour. This pisses me off very much.
3 days ago I contacted rogers. I had to wait 10 minutes on the phone to talk to a damn technical service representative who couldn't even reset my rogers email account password. He was not able to give me a solution to my problem in a short time, and at times he was very condescending. What a very bad costumer service rogers has. I am going to change to Bell Sympatico internet. I don't recommend any one to sign up for rogers home phone or internet. Especially if you or your kids are students going back to school. When you sign up for these services, chances are you'll always have some kind of problem with rogers as a service provider. Don't be fool, pay for a service that really is reliable and is worth your money!!! |
