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3 edits

Comcast Bandwidth Abuse/Limits - Discuss here only

Mod Edit: funchords See Profile seems to have moved the discussions here ---> »Another bandwidth limits abuse discussion

Let's lock this one then.


I don't know what else there is to say ...

»Comcast High Speed Internet FAQ »Does Comcast have bandwidth use limits?

... but if you want to type about it, keep it here. We can't fill the forum with multiple threads on one subject.

See also ---> »overage limits? how do you get it?

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ztmike
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1 edit

Re: Comcast Bandwidth Abuse - Discuss here only

Not a complaint, but a program/tool to help people see how much bandwidth they are using..saw it in another thread, Kudos to whoever linked it, but should help people see how much bandwidth is currently being used and totals. To help combat Comcast's bandwidth limits:

»www.metal-machine.de/readerror/

Plus its free, unlike most other programs.

ninjadude

join:2002-01-06
Winfield, IL

Re: Comcast Bandwidth Abuse - Discuss here only


but netmeter only works for a single PC. Not a network.

fonzbear2000
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a solution to this would be for comcast to have really high monthly bandwidth limits-300-400GB/month should be more than enough for anyone
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Cabal
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Re: Comcast Bandwidth Abuse - Discuss here only

All that asking for hard caps will do is yield ridiculously low caps for everyone, like Charter's 40 GB per month.

letmepost

@comcast.net

Re: Comcast Bandwidth Abuse - Discuss here only

WTF 40GB per month? What is this 1998? Jesus each website you go to nowadays is easily 1MB or over. My network at home has about 5+ connects connected to it often. I would easily go over that every month, doing nothing illegal or against my ISP's TOS.
karly

join:2006-03-03
Minneapolis, MN

Re: Comcast Bandwidth Abuse - Discuss here only

ive heard the rumors that many ISPs are starting to get more aggresive in limiting bandwidth, comcast has already joined this bandwagon. applying a choke to bittorrent traffic, and more monitoring of the bandwith caps

fonzbear2000
Premium
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said by Cabal See Profile :

All that asking for hard caps will do is yield ridiculously low caps for everyone, like Charter's 40 GB per month.
show me proof that charter has a 40GB cap-there is nothing about it at their website
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said by fonzbear2000 See Profile :

a solution to this would be for comcast to have really high monthly bandwidth limits-300-400GB/month should be more than enough for anyone
Posting high bandwidth limits would actually increase bandwidth usage by a significant percentage of the user base. It gets translated from a limit to the perception that "I'm paying for 300GB of bandwidth /month" so that would just encourage people to download more as to not "waste" the bandwidth they are paying for.

For the costs to work out for every person transferring more than 100GB they need to have a sufficient number of users consuming less than 40GB to balance things out. (or some similar spread) Your monthly service fee actually pays for a lot less upstream bandwidth than you might expect.

-Eric

funchords
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1 edit
Sorta,

Wow! Thanks for this place. It'll be interesting to watch! That FAQ entry is amazing!

Comcast seems to take a practical approach to bandwidth control. I don't see any evidence that they're going out of their way looking for bandwidth users.

Instead, they seem to respond to complaints by customers of poor ping times, bad VoIP experiences, and etc. Then they look at the node involved and identify that the issue is congestion and, looking further, they have one subscriber on the node that uses 30x to 50x (guessing) more than average.

Now, here's the issue. This subscriber may be using more than average, but why is that automatically considered a wrongful act?

The REAL problem here is that the customer thinks he is subscribing to service that comes with 6000 kbps / 384 kbps bandwidth -- and then the customer gets spanked for using it.

WISPs and Satellite ISPs educate their customers about the shared nature of their service, and up Fair Use guidelines so that everyone knows what to expect.

I think Comcast should dump the tiers -- they're just phony. Instead, talk about the expected customer experience (not guaranteed) and how well their network is meeting those goals.

Comcast, let's talk about "fair use" of the network so that Johnny Downloader understands that between 5 pm and 11 pm, he should throttle back. And, if he still doesn't get it, let's just help him (passively but openly) with some kind of temporary shaping that keeps the network running well and encourages Johnny to be more considerate. There's no need to shut him off for exceeding some invisible limit.
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Rick
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

IMHO, Comcast should talk about nothing and just keep on doing what they're doing.

Those asking for fixed bandwidth caps seem not to understand the concept of what this service is all about.

There is NO WAY in the world any isp could allocate to EACH user 300 gigs per month of bandwidth for anywhere near this price.

Just the same way there is NO WAY in the world they could allocate a dedicated pipe to each user for the kinds of speeds we receive.

If you or I were to go out and buy this ourselves for strictly our own use, we'd probably be paying thousands per month for it.

Think about it this way. What's a T1 cost? 300~400.00 per month now? And that's just for a 1500k connection.

The way that this whole concept works for all is because of the shared nature of it. Both in terms of speeds and bandwidth we consume.

The poster above is absolutely right. If Comcast or any isp was to say to us that this is YOUR bandwidth you can consume..and no one elses..they'd probably have to be limiting us to 40gigs or maybe even less per month.

It's the same thing with powerboost. If they said this is YOUR 20Mb speeds..and no one elses..our bills would have to be many times what they are each month.

You and I get these speeds because it's available, and not being used at the time. Really, the concept is a great one.
If they're paying for it anyway..and it's just sitting there unused..give it to someone.

Personally, I think that comcast is VERY liberal when it comes to how much they allow a person to consume each month in terms of bandwidth.
Do you know how much 300 gigs per month is?
Many people won't use that kind of bandwidth in a year or two...or maybe even more..never mind a months time.

But, some people do, and they're the ones who start to affect this whole system of shared resources for everyone.
And, rightfully so..Comcast has to clamp down on them.

We've all seen the posts here from those who are getting the warnings. And personally, I think they're very few and far between, compared to how many people post here.
I think that in and of itself says how few people this impacts.
Reports have the number at 1% of their users..and that seems right to me, judging by the posts.

Are we all supposed to subsidize this small group of people who want to use this much? No. That's not fair to the rest of us IMO. I don't deny you the right to do what you want to do..but do suggest that if you're going to do it..you'd be best served in making some alternate plans as well.
You can have a comcast connection..and a dsl connection if it's available..and split your usage among the two.
Or...subscribe to a business tier with Comcast and pay a higher price. To me, that's the fair way that this should be approached.

Also to me, you're NOT bandwidth HOGS. You're people who want to use this service more than it's intended.
And, who can impact the rest of us in doing so.

Sorry, but that's just not fair to the other 99% of us who get to listen to you complain.

And, to comcast..I say..keep on doing what you're doing.

Please.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

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3 edits

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Rick,

Other than the first line of your rant, please tell me where you and I disagree?

said by Rick See Profile :

IMHO, Comcast should talk about nothing and just keep on doing what they're doing.

Those asking for fixed bandwidth caps seem not to understand the concept of what this service is all about. Agreed, and they won't help anyone (including the troll who is pushing for them).

There is NO WAY in the world any isp could allocate to EACH user 300 gigs per month of bandwidth for anywhere near this price. Agreed. However, to the customer who doesn't know anything about Internet delivered over CATV wires, Comcast appears to offer exactly that!

Just the same way there is NO WAY in the world they could allocate a dedicated pipe to each user for the kinds of speeds we receive. We agree here, too!

If you or I were to go out and buy this ourselves for strictly our own use, we'd probably be paying thousands per month for it. Yep.

Think about it this way. What's a T1 cost? 300~400.00 per month now? And that's just for a 1500k connection. Well, you're also paying for the relative rarity and a maintenance charge for the T1. The bandwidth isn't the driving factor. But, other than that finer point, we definitely agree.

The way that this whole concept works for all is because of the shared nature of it. Both in terms of speeds and bandwidth we consume. You're preachin' to the choir! I totally agree. So why doesn't Comcast apparently want their consumers to know about this? (Be careful not to step in that pile of marketing over there...)

The poster above is absolutely right. If Comcast or any isp was to say to us that this is YOUR bandwidth you can consume..and no one elses..they'd probably have to be limiting us to 40gigs or maybe even less per month. Sure, I agree.

It's the same thing with powerboost. If they said this is YOUR 20Mb speeds..and no one elses..our bills would have to be many times what they are each month. Naturally!

You and I get these speeds because it's available, and not being used at the time. Really, the concept is a great one.
If they're paying for it anyway..and it's just sitting there unused..give it to someone. Agreed! You're making my points, but you're responding as if you're trying to convince me that I'm wrong!

Personally, I think that comcast is VERY liberal when it comes to how much they allow a person to consume each month in terms of bandwidth.
Do you know how much 300 gigs per month is?
Many people won't use that kind of bandwidth in a year or two...or maybe even more..never mind a months time. And I must have said 10 times in the past 10 days that I think that Comcast has been a liberal ISP. One of those posts was a direct reply to you, since I know you've recently become a Comcast customer.

But, some people do, and they're the ones who start to affect this whole system of shared resources for everyone.
And, rightfully so..Comcast has to clamp down on them. Which I also recommended in the very post that you're responding to -- so we agree.

We've all seen the posts here from those who are getting the warnings. And personally, I think they're very few and far between, compared to how many people post here.
I think that in and of itself says how few people this impacts.
Reports have the number at 1% of their users..and that seems right to me, judging by the posts. I'll buy that.

Are we all supposed to subsidize this small group of people who want to use this much? No. That's not fair to the rest of us IMO. And nothing in my post suggested that we subsidize him, in fact, I suggested that Comcast forcefully limit his connection if he doesn't comply.

I don't deny you the right to do what you want to do..but do suggest that if you're going to do it..you'd be best served in making some alternate plans as well.
You can have a comcast connection..and a dsl connection if it's available..and split your usage among the two.
Or...subscribe to a business tier with Comcast and pay a higher price. To me, that's the fair way that this should be approached. Natually, if I can't get enough bandwidth from one connection, I can probably get more from another source. We're still in violent agreement here, Rick.

Also to me, you're NOT bandwidth HOGS. You're people who want to use this service more than it's intended.
And, who can impact the rest of us in doing so. Yes -- exactly. I know that, you know that. We're not the ones that are the problem, because we understand. As I said, "The REAL problem here is that the customer thinks he is subscribing to service that comes with 6000 kbps / 384 kbps bandwidth -- and then the customer gets spanked for using it."

Sorry, but that's just not fair to the other 99% of us who get to listen to you complain. True, it's not fair -- but don't take it out on "us." We are simply using the service without doing anything abusive like uncapping our modems or opening our own public Wi-Fi hotspot. This service tier was offered to us and we bought it. Nobody told us anything about it being shared or that there were bandwidth limits with the service. (I'm obviously speaking as the uneducated version of "us" in this case.) If you think "it's not fair," then tell Comcast it's not fair! They created this problem by setting our expectations higher than their system can deliver!

And, to comcast..I say..keep on doing what you're doing.
Please. To which I sarcastically (but in good spirits) add: ...because it's working so well!
--
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Kniveton

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Yes, this seems to make sense. They have not invested in an infrastructure that could provide huge amounts of bandwidth to users over an extended period of time. So it is reasonable to cap users' capacity after a certain point, and not tell them about what that point is, so that they won't try and subvert the limitation.

this is all fine and dandy, except for one thing.. ADVERTISING! Or more specifically, FALSE advertising. Comcast is advertising about how fast their services are, and it would be a reasonable assumption that the service is fast because it can support a user transferring lots of data. By penalizing users for doing so, Comcast is setting themselves up for a HUGE class action lawsuit.

I'm sure they're aware of this, vis a vis their recent binding arbitration clause for all customers. ...which was thrown out by the courts. Oooops.

Wonder if investors are paying attention to this trainwreck waiting to happen.

deblin
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

What does speed have to do with the amount of data they allow you to download (whether published or not)? I'm not taking either side here, I'm just saying that Comcast advertising the connection as fast has nothing to do with how much you can download. If you, as a viewing user, make an assumption that if the speed is X, you can download 30*24*60*60*X in a month without repercussion, you're doing just that - making an assumption. Comcast advertising their speed as fast does not necessarily mean that you are guaranteed to be able to download as much as possible at said maximum speed.
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by deblin See Profile :

If you, as a viewing user, make an assumption that if the speed is X, you can download 30*24*60*60*X in a month without repercussion, you're doing just that - making an assumption.
Let's say you sign up for a gym membership -- standard stuff, $30 a month, no time-of-day restrictions, no day-of-week restrictions. You start working out every day for around two hours a day.

After about a week, the gym manager walks up to you and says, "Deblin, you're using the gym too much. You have to use it less or I'm canceling your membership."

"Why didn't you tell me this when I signed up?" You ask. He doesn't answer you, but he does point out this clause that says that your use of the gym cannot be disruptive.

Appropriately peeved, you grit your teeth and ask, "Well, how much can I use the gym?"

"No, we can't tell you that, either. But, keep in mind, that if you don't cut back your use of the gym enough, you're out of here and you're banned from the gym for a year," he says. "And don't forget, we're the only gym in town -- except for that ratty old set of free-weights down at the city Parks and Recreation department."
--
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Are you affected by Comcast's RST forging? How to test it! -or- Read my original report.

hobgoblin
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

"You start working out every day for around two hours a day."

Another bad analogy.

I have made this point before. You have to be in the Gym to be able to use it! I don't think there would be any problem if the service was being used...IE the person was sitting in front of the computer. In almost all cases they are not. They have everything queued up and are in bed or at school!

A better analogy would be if you went to the gym and threw towels over all the exercise machines reserving them for you even though you were home in bed! Thus impacting the gym for others.

Hob
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deblin
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Very well put.

funchords
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said by hobgoblin See Profile :

Another bad analogy.

I have made this point before. You have to be in the Gym to be able to use it! I don't think there would be any problem if the service was being used...IE the person was sitting in front of the computer. In almost all cases they are not. They have everything queued up and are in bed or at school!
So you shouldn't be able to download e-mail into Outlook Express or get OS updates from Microsoft unless you're warming the seat in front of your computer? May I synchronize my clock using NTP or request a DHCP renewal while I'm walking the dog?

It's another invented excuse -- and a lame one, on par with "residential service." Computers are automatons. They're supposed to do things like downloading podcasts and nntp news while you're out enjoying life.

Comcast is encouraging the customer's perception of the service with their advertising that mentions specific bandwidth.

"The REAL problem here is that the customer thinks he is subscribing to service that comes with 6000 kbps / 384 kbps bandwidth -- and then the customer gets spanked for using it."

Or maybe you think customers should behave this way?

New Customer: "6000 kilobits per second?"
Comcast Rep: That's right, sir!
New Customer: "Do I have to ask, 'Which Seconds?'"
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hobgoblin
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

This was my statement based on my opinion.

Its not an invented excuse....it was a reply to your analogy.

2 hours a day in the Gym is expected.....24 hours a day is not and that is what you were comparing.

Downloading mail...getting OS updates is normal use....and you know it.

The small minority that think its cool to run everything full bore are the ones that are spoiling it for everyone...I dont understand how you cant see that.

Hob
--
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dogcacher

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said by funchords See Profile :

So you shouldn't be able to download e-mail into Outlook Express or get OS updates from Microsoft unless you're warming the seat in front of your computer? May I synchronize my clock using NTP or request a DHCP renewal while I'm walking the dog?
That is about as lame as it gets. Consume 500 GB checking mail, getting updates, synchronizing clocks and renewing DHCP?

Uh huh, get real.

Wayne99021
Premium
join:2004-12-28
Mead, WA

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

There is a good article in the PC World Oct 2007 issue.
Companies to customers: your fired.
Just a couple from that article.
Sprint Nextel terminated 1200 customers for excessive service calls
AT&T has kicked off cell phone users who roam or use data services too frequently.
Now these are not too much bandwidth usage issue, but it does show what companies are doing now.
Verizon EvDO high speed wireless data services terminates people if there usage is regularly 5 gig or more per month.
Verizon only does this if their warnings to the customer are ignored. Does that sound familiar to the people who got the letter from Comcast.
Verizon has also cancelled the accounts of callers who are "extremely abusive" to customer service representatives.
So Comcast is not the only company dumping customers.
This appears to be the way things are going to be from now on so quit bitching about what isn't and accept what is.
dogcacher

join:2004-07-17
Central City, PA

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by Wayne99021 See Profile :

reply to dogcacher

quit bitching about what isn't and accept what is.
Who's bitching?

Wayne99021
Premium
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Sorry:
That wasn't meant for one person, it was meant for all the people who complain about Comcast and bandwidth limits.

Ryan
Premium
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Attleboro, MA

said by Wayne99021 See Profile :

There is a good article in the PC World Oct 2007 issue.
Companies to customers: your fired.
Just a couple from that article.
Sprint Nextel terminated 1200 customers for excessive service calls
AT&T has kicked off cell phone users who roam or use data services too frequently.
Now these are not too much bandwidth usage issue, but it does show what companies are doing now.
Verizon EvDO high speed wireless data services terminates people if there usage is regularly 5 gig or more per month.
Verizon only does this if their warnings to the customer are ignored. Does that sound familiar to the people who got the letter from Comcast.
Verizon has also cancelled the accounts of callers who are "extremely abusive" to customer service representatives.
So Comcast is not the only company dumping customers.
This appears to be the way things are going to be from now on so quit bitching about what isn't and accept what is.
That is a completely different argument then what comcast is doing.

A. all the services are not monopolies there are others availible for most people.
B. the wireless infastructure is different then standard isps. To download more then 5 gis on a cell is insane if not imposible.
c. sprint and nextel terminated these people due to service related issues. They releived them from their contract so that they did not have to pay early contract fees which imho is a customer service move.

Wayne99021
Premium
join:2004-12-28
Mead, WA

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

What you are saying may be true as I am just going by what the article says.
Your B. is not correct as Verizon EvDO is wireless internet, I know this for a fact as my daughter is 2100 feet from the nearest Comcast hookup and rather than going dialup she went Verizon wireless internet, so the 5 gig is not impossible.

skyjock41
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said by Wayne99021 See Profile :

Verizon has also cancelled the accounts of callers who are "extremely abusive" to customer service representatives.
Good to keep that in mind.......you dont want to pay a termination fee for breaking your contract just call up and call the CSR every dirty name in the book. Wonder if that will work with Dish Network........

EG
The wings of love
Premium
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said by dogcacher See Profile :

said by funchords See Profile :

So you shouldn't be able to download e-mail into Outlook Express or get OS updates from Microsoft unless you're warming the seat in front of your computer? May I synchronize my clock using NTP or request a DHCP renewal while I'm walking the dog?
That is about as lame as it gets. Consume 500 GB checking mail, getting updates, synchronizing clocks and renewing DHCP?

Uh huh, get real.
You don't get it
dogcacher

join:2004-07-17
Central City, PA


1 edit

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by EG See Profile :

You don't get it

Oh, that's a big help.

I get it alright. I understand the effects of a few bandwidth hogs on a shared network, I understand that it is impossible for a Comcast residential customer to download that amount of data without getting into the illegal activities of copyright infringement and porn.

Now, what is it you claim I 'don't get?'

Ryan
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Attleboro, MA

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

The problem is dont beleive that is true anymore esspecially if there are multiple users in a household and if they use streaming services. Many can stream "HD" movies and music which sucks up tons of bandwidth depedning on how much you use it. Things like youtube and vpn also will eat up bandwidth.

Mdoc
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1 edit
Disregard... reply was to the 1st page of this thread.
gentux

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Natick, MA

said by Rick See Profile :

Think about it this way. What's a T1 cost? 300~400.00 per month now? And that's just for a 1500k connection.
Thats not just for a 1500K connection. It also includes things like a uptime guarantee (SLA) and available bandwidth guarantee (SLA). The SLA (Service Level Agreement) is what costs you $400 a month.

AnotherGuy

@york.com

What good is measuring your usage, when you don't know when to cut your usage?

I count every bit that goes to and from my cable modem. This does nothing except to satisfy my curiosity regarding how much data is transferred via my cable modem. I still have no idea about how much is "too much". All I can do is be sure I am not adversely affecting my node (by throttling it back), and speculate on what is "reasonable and prudent". I can transfer quite a bit of data, while throttled back, and no one on my node will see any increased latency.

Can anyone tell me at what point I should stop using the connection?

funchords
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by AnotherGuy :

All I can do is be sure I am not adversely affecting my node (by throttling it back), and speculate on what is "reasonable and prudent". I can transfer quite a bit of data, while throttled back, and no one on my node will see any increased latency.

Can anyone tell me at what point I should stop using the connection?
In order to illustrate my point, I've been using some humor and sarcasm in this thread -- so it's hard to know when to take me literally.

Take this literally: I think you'll be fine.

Hobgoblin is right that the customers who are running at full-bore 24/7 slow the service for their neighbors. Comcast is not on a campaign to disconnect power users just because they're power users. If the neighbors are not complaining, and if you're not the cause of their issues, you're going to be fine.

By throttling back responsibly, you are taking into account the shared nature of this service and you are respecting your neighbor's right to enjoy it.
--
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Are you affected by Comcast's RST forging? How to test it! -or- Read my original report.
searcher61

join:2000-09-03

Well, I hope I don't get tagged for over use. My son uses the computer in the afternoon. I use it in the evening, my wife works 2nd shift so she uses it late night and my daughter during the day. I believe this is a legitimate use of bandwidth but my computer is working almost 24/7, do I have anything to worry about?

paco

@comcast.net

dogcatcher,

you are living in a world of your own, I present for you viewing pleasure:

1. dvd downloads (ala' amazon.com)
2. other online video services
3. IPTV
4. Software downloads to include .iso files (i.e. linux distributions)

the list goes on....

today I downloaded the following:

a linux distro at 4.34gb (a DVD)
a trial version of office 2007 (750mb)
and two movies from amazon (each around 1gb)

so what's illegal here? think before you open your mouth and accuse people of illegal activity. My comcast bandwidth usage last month (according to them) was around 450gb. Who cares? I paid for unlimited so I should get unlimited.

See 29 replies to this post

paco

@comcast.net


thumbs down from:
Cabal See Profile

Comcast mentions in their advertising "unlimited" usage. I have a copy of the advertisement by the way.

I paid for the higher bandwidth option, 8mbps I believe so I expect to be able to use it. I see nothing in their terms of service that places any limits whatsoever.

Where is the common sense here? why would you offer a high internet speed and then not allow people to download to their hearts content? The funny thing is, I've been keeping the same download rates for years and have never heard a peep from comcast. Now all of the sudden it's an issue? I'm not a big porn downloader by the way, it's not interesting enough anymore.

Verizon FIOS cannot come to my neighborhood fast enough.

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

"Comcast mentions in their advertising "unlimited" usage. I have a copy of the advertisement by the way."

We cant wait for the scan in this thread.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

paco

@comcast.net


1 edit
First off,

I have the advertisement for Comcast unlimited access, just because you dont have it does not mean it doesnt exist.

second,

the argument versus speed and capacity is stupid, why would you care about speed if you cannot use it? you dont need lightning fast speed to download e-mail and web pages. In a nutshell that's what comcast is saying by cutting people off, they dont want you to download jack.

If you want to offer high speed, then allow people to use it. Otherwise modify the terms of service and advertising.

That's the damn argument here, not the fact that people are "bandwidth hogs" change the advertising and TOS and there will be no argument.

What comcast is doing is oversubscribing and then slapping people around when it doesnt work according to plan. They dont have the infrastructure to support 100 percent high-bandwidth like the fiber guys do however they are offering it up.

The bottom line is Comcast are crooks.
jholdren

join:2004-04-02
Kent, WA

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Paco: I think what we're arguing about here is people's personal definitions. You state that you have an ad from Comcast that states "unlimited access". To me, that means that I have the ability to connect at any time of the day or night and not acrue additional fees. You seem to be arguing (and please correct me if I'm wrong here) that SINCE the access is unlimited, that you should be able to MAXIMIZE the usage of it.

I fully understand this argument. I just don't support it.

Since Comcast doesn't require contracts, people have the choice of leaving to other providers. If other providers aren't providing service in those areas, that's not Comcast's fault.

paco

@comcast.net

DEVNULLER,

What you are talking about is self-restraint. Who's talking about that? My car goes fast too, I have a house with electricity and I do have water. If I go to a buffet and pay one fee, I eat what I damn want. Their terms of service will state whether you can take it with you or not.

If you were a lawyer you would be fired pretty quick, you've got no argument. For the speed limit, the law pretty much defines that (that's one argument shot), for electricity you are metered thus not termed "unlimited" (another argument shot), and the law monitors your speed (another argument shot)

so what is your argument?
jholdren

join:2004-04-02
Kent, WA

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Paco: actually, all-you-can-eat buffets have been known to ask customers to leave who eat way more than the average person. Why? Because it's unprofiatable for the restaurant. Kind of like what Comcast has been doing with removing users who are using way more than the average user. It's the whole "We Reserve the Right to Refuse Service to Anybody" argument. So I wouldn't trot that one out in your defense.

Pretty much everything you do (except maybe breath) can be listed as "metered" these days. The more you use of something, the more you pay for it. Why shouldn't ISP's operate the same way? We're already seeing some ISP's start to go that way.

paco

@comcast.net

the human body can only hold so much damn food and the all you can eats that I've heard of asking people to leave was were people were loitering around.

as far as being metered, your right..ISP's do this, I work for one in fact. However, when someone says unlimited it's unlimited unless the TOS say otherwise.

the whole argument is BS anyway,
if comcast changed the advertisement and TOS this would all be a non-issue
jholdren

join:2004-04-02
Kent, WA

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Paco: actually one incident that I know of personally involved several teenagers and their family, and the teenagers ability to pack it away. There was no loitering involved. But that's not what we're here to discuss.

You keep bringing up Comcasts advertisements. I haven't seen any ads in the last couple of years where they indicate the HSI is "unlimited." You seem to imply that you have. Can you provide us with a recent one?

victorx10

@comcast.net

Anybody out there run steam with Comcast?

I'm actually afraid to buy and re-install games I've purchased with my hard earned money.

There have been posts in here saying that people who get the download limit cap warning letter are getting what they deserve. But with Steam, we're buying products we purchase with money, not pirate.

Think about it, 5-8 gigs per game. Don't you think it's a little unfair that people who legitimately buy games through download services get lumped into the "abusive pirate slime" category?

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

"Think about it, 5-8 gigs per game."

How many games are you buying a month?

Hob

victorx10

@comcast.net

If I could, I'd download around 5 or 6. Since a lot of the games on Steam are priced fairly well. Some are $30, some are even $10.

Right now, I'm not downloading a thing out of fear. I still haven't even installed the games I already bought on Steam since my old hard drive crashed. The remaining games on my not installed list may very well total 40gigs.

funchords
Hello
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join:2001-03-11
Washington, DC
·Verizon Online DSL
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Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Victor,

Please don't be discouraged from using your service.

In my experience, Comcast does not concern itself with how much bandwidth you use unless your usage begins to impact the network causing your neighbors to complain. In that event, the first notice you'll get is a warning.

If you need to do a large download (several GB), I think that you can avoid any impacts on your neighbors by downloading it during non-prime usage times.

Once your game is downloaded and installed, you do not need to worry about bandwidth usage. Game playing involves very little bandwidth compared to many other uses of the Internet.

In theory, most of these arguments in this Topic show that Comcast is punishing those that are guilty of simply using the service that they purchased. But the passion of the arguments pay lead you to think that Comcast is taking such actions unilaterally and frequently.

In practice, however, I've found that Comcast only takes such actions when the neighbors are complaining, probably because the downloader simply isn't aware of the shared nature of their Internet service.

I don't think that you have a reason to be concerned either way. But if you are concerned, just back off of your heavy game purchases and downloads between the hours of 6pm-10pm.
--
Robb Topolski -= funchords.com =- Hillsboro, Oregon USA
Are you affected by Comcast's RST forging? How to test it! -or- Read my original report.

victorx10

@comcast.net

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Thanks for the encouraging post.

I'm starting to slowly reinstall all my games on Steam again. I even bought another game (Threadspace: Hyperbole). But now I'm doing so in night and morning hours.

nowebhogs

@comcast.net

Flashback time!

»www.youtube.com/watch?v=u1fCgca9ZNk
Movieman420

join:2007-08-28
Rivesville, WV

Here's a bit of twisted irony for you all. Last week I got 'the call' right about the same time I was really beginning to dislike CC for using Sandvine packet forging. So...of course when I got the call, the got the usual run around when I'd try to pin him down as to how much bw I needed to cut to satisfy CC. Anyways...today I get this in the mail...seems all 8Mb subscribers in my area are getting the Blast! 16/2 tier upgrade for free. After reading stories of peeps getting 'the call' for 180GB a month then still being disconnected after reducing to 60 & 40GB (~87% reduction!), I was just gonna max my pipes for all they're worth then just change isps when they kicked me..after all, I'm beginning to wonder if ANYONE who gets 'the call' manages to retain their connection for long in any case. But in light of this upgrade I decided to install a BW meter and all but quit dling until I can get 'unflagged'...if that's even possible.
Geez the irony...I get the call then a week later they double my connection speed for free..talk about giving someone enough rope to hang themselves..lmao.

funchords
Hello
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join:2001-03-11
Washington, DC
·Verizon Online DSL
·Skype

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by Movieman420 See Profile :

Here's a bit of twisted irony for you all.
LOL! That's really funny!
Movieman420

join:2007-08-28
Rivesville, WV


2 edits

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

ha ha..not my fault irony is already twisted...

@Mankind...a similar deduction was made attempted from an earlier CC quote saying what is too much with the phrase 'x number of feature movies'..but no video format is mentioned, is that dvd5, dvd9, divx (xvid), vcd...nothing. But the 'ol top .1% of bw consumers is the official rule..if there is one.

Has anyone here ever got 'the call' and managed to actually retain their connection by lowering their bw to the mythical 'acceptable' level?
I get the feeling that once your flagged, you never get 'un'flagged.
Movieman420

join:2007-08-28
Rivesville, WV


1 edit
Looks like Comcast policy is attracting more attention...

»www.dailytech.com/article.aspx?newsid=8901

Also..the EFF has taken notice to CC's sandvine box...

»www.eff.org/deeplinks/archives/005438.php

Mankind121
Premium
join:2000-11-12
Livermore, CA
clubs:

Apparently the magic number is 90

Comcast has revealed some details about its mysterious bandwidth limitations. Previously the company had only said that it would shut down customers who went over what the company considered average use. But given that the company doesn't seem to have a definition of average use, it's difficult to know whether you're in danger of being shutdown.

»blog.wired.com/monkeybites/2007/···ome.html

Ryan
Premium
join:2001-03-03
Attleboro, MA


1 edit
All i know is if comcast sends me a letter then bumps me I will be the biggest thorn possible for them. Its just plain bad buisness practices. I would cancel all my services with them (about $170) and publically make it known what they do or have done to me in a local newspaper. I would also talk people away from there service. All in all thats a decent chunk of money they are loosing.

See 8 replies to this post

paco

@comcast.net

I've just signed on with verizon DSL, It's only 3mb download but it's better than nothing and better than getting cut off.

When my DSL is operational COMCAST goes bye bye. But that's no t the only thing going...All my digital cable goes too as I have already have an installation date for directv. I'm actually going to save about 60.00 a month on the whole shooting match since right now I'm over 170.00 a month for everything. COMCAST Sucks, I hope they enjoy loosing 170.00 a month, I've been a customer for over 5 years but I think that was 5 years too long.

Ryan
Premium
join:2001-03-03
Attleboro, MA


1 edit
Not completely their fault but they take part in it. We had time warner and at&t. At&t was bought out by comcast. There goes at&t although i understand that they had funding issues. They also decided they wanted time warners zone must have offered good enough money and there that one went.

EG
The wings of love
Premium
join:2006-11-18
Union, NJ

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by Ryan See Profile :

Not completely their fault but they take part in it.
Don't know what that means ?
Movieman420

join:2007-08-28
Rivesville, WV
heh...a week after I got a BW warning, they gave me a FREE upgrade to the Blast 16/2 tier (the fastest)...go figure. Dunno where that leaves me..lol

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by Movieman420 See Profile :

heh...a week after I got a BW warning, they gave me a FREE upgrade to the Blast 16/2 tier (the fastest)...go figure. Dunno where that leaves me..lol
and if you were the only person in the area that never got it...you would be in here complaining about that.

Faster does not mean more....it means faster.

If you buy a car to replace the moped that you have today....do you take another route to work that adds 20 miles to your old one...so you can arrive at the same time?

No You leave later and get there at the same time!

and I know what you are going to say....that you use the car more cos its so convenient.

So my question is....do you drive it 24/7 just cos you can?

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
Movieman420

join:2007-08-28
Rivesville, WV

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

said by hobgoblin See Profile :

said by Movieman420 See Profile :

heh...a week after I got a BW warning, they gave me a FREE upgrade to the Blast 16/2 tier (the fastest)...go figure. Dunno where that leaves me..lol
and if you were the only person in the area that never got it...you would be in here complaining about that.

Faster does not mean more....it means faster.

If you buy a car to replace the moped that you have today....do you take another route to work that adds 20 miles to your old one...so you can arrive at the same time?

No You leave later and get there at the same time!

and I know what you are going to say....that you use the car more cos its so convenient.

So my question is....do you drive it 24/7 just cos you can?

Hob
I'm well aware of the difference between as well as the concept of speed and volume.
I have read (forget exactly where) that it was recommended to upgrade your connection if possible. Now CC has eliminated that possibility. Was hoping to better offset their terrible lost of bandwidth on my behalf by upgrading.

oh btw, no I would not be in here complaining about not having the Blast tier available..I was perfectly happy with the 8Mb connection I had to begin with.

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
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It's a shame that rate-based systems would be too hard for the average broadband consumer to understand. What it really comes down to is there are limits on how many bits a network can move each second that is only proportionately related to the quantity of traffic they can move each month. You can have 2 users that move 80GB of traffic in a month, but if one user does that in 1 day while the other user does it evenly over 30 days the impact to the network is not equal.

Rate-based provisioning and billing has been around for decades. Frame relay networks had 2 metrics to be purchased: an access port and a Committed Information Rate (CIR) (ie 512kbit port with 128k CIR) -- your port speed was available to you most of the time but if the frame network got busy you could be throttled back to your CIR. You had a more elaborate system with ATM with having constant bitrate, variable bitrate, and other mechanisms but it served the same purpose. On private IP / MPLS networks this is managed by marking packets with DiffServ CodePoint values that determine what level of delivery guarantee each packet should have.

Internet bandwidth at the carrier level is purchased in two forms: dedicated unmetered and burstable w/ commit.

With dedicated unmetered you get a circuit that is shaped to the level of bandwidth you are purchasing, which can include whole circuits (45mbps on a DS3, 1.5mbps on a T1) or shaped bandwidth to allow for growth without adding circuits (ie, 50mbps on a OC3, 100mbps on a GigE connection). Market pricing is $10-$200/mbps depending on the carrier, location, and features offered (ie (d)DoS protection). You can max this out 24x7 or you let it sit idle -- it's your bandwidth to do whatever.

With burstable bandwidth you purchase an access circuit that is bigger than your committed bandwidth subscription level. For example, you can get a 100mbps connection with a 1mbps commit level. In that case you could burst to the the full 100mbps if capacity is available any time, but your sustained usage can't trend higher than 1mbps without facing overage penalties. This works out a lot better than you'd think because there's 2 mechanisms that deal with bursts. The first mechanism is polling cycle averages -- the industry standard for usage monitoring is to collect byte totals on 5 minute intervals. That byte quantity is divided out across the entire 5 minute interval to get an average usage rate (ie 1 minute of 5mbps and 4 minutes of 0mbps would average out to 1mbps for the interval). The other mechanism is 95th percentile usage billing -- and the end of the month all polling cycle bitrates are ordered from greatest to least and the top 5% of values are discarded. That works out to approximately 36 hours of "free" burst every month. My colo boxes in Chicago and Atlanta are both 1 mbps commit on 100mbps ports. They both consume 120-160GB/mo, have numerous peaks reaching 30-40mbit, and have 95th percentile usage in the 700-800kbps range each month. While 1mbps can theoretically mean 330GB/mo in transfer, under 95th percentile billing you typically only see 170-220GB for each mbps due to how bursting affects your statistics.

The problem with broadband networks is that they are providing a burstable product but the public perception is that it is fully unmetered. I'm sure companies like Comcast have a target value they are looking to present to each user, which is probably around the 256kbps commit level (roughly 30GB/mo of "standard" usage). Since the infrastructure is there whether subscribers use it or not it's generally not a problem if a few people consume more (sometimes even substantially more) than this. From the reports here it's only when this ratio gets severely disproportional when abuse kicks in to take action. Unfortunately it's impossible to be all things to all people, and that means that some users are going to be incompatible with this service.

I'm not sure if Comcast is going to continue the trend of disconnecting problem users or if they're going to start performing differential billing based on usage. One thing is certain, this problem isn't just going to disappear.

-Eric

EG
The wings of love
Premium
join:2006-11-18
Union, NJ

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

Thanks for that educational post Eric !
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