me again
@comcast.net
| Comcast
Have you checked downstream snr and snr via cmts? Also your upstream power all depends on what tap value your coming off of. If your SNR via CMTS is below 25 your have ingress in your line somewhere and since you have all new lines then it's going to be in the hard line. If the tech is doing his job right then he should be pulling up his print up to find out what your levels should be at. I would really hound them about swapping your modem. My personal preference is either an ambit on scientific atlanta. Toshibas tend to bring your upstream power up. If you can find your tap then look at the number on it and add 20 to it with another 4 because of the splitter. Thats what your upstream power should be give or take three. |
|
Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA
clubs: | Ever since I got back online, I've been solid and getting quick page loads and all the speed I pay for.
Thanks for the suggestion. |
|
