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Network Guy
Premium
join:2000-08-25
New York
Reviews:
·Optimum Online
·Verizon Online DSL

Dumb

Dumb people getting dumber. Do people ever look at their phones? It says "DIGITAL ROAM" for a reason, some phones even warn you about this before placing a data or voice call.

I do blame the sales marketing machine for this though. They're great about highlighting what's included, not too forthcoming about the fine print.

They'll get off though. Last thing AT&T wants is a mass exodus due to alleged draconian business practices.


wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY

The customer needed to activate international roaming before they left, on all three accounts. This alone should have given them some idea that additional charges would be incurred, especially since they no doubt discussed the places they would be traveling to with the ATT rep. If these people had the foresight to know that they needed to specially enable their cell phones to work in a foreign country, then they should have to pay the charges associated with doing so!
--
я люблю Денди!


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