said by Jerm :

I can just imagine it now:

"Hello Welcome to Verizon Customer Service how may I help you?"

"My PeeCee isn't able to connect to teh intarweb, I see a page that says I have a been disconnected due to a trojan, spyware, or other botnet activity ... WHY DOESNT MY INTERNET WORK - TURN IT BACK ON PLEASE!"

"Well Sir your port has been disabled because you've been sending out spam and your computer appears to have been compromised in a zombie botnet attack"

"I dun care what you say, I have no zombies here, they're only in Movies - I just want checked my d*mn email now TURN ME BACK ON NOW!"

... (rinse, repeat 10x)

Finally the user gives up - "Im going to Comcast, forget you Verizon, my zombie PC is invincible!"