O Canada! > Canadian > Bell Canada > Sympatico Direct forum

Sympatico Direct forum

I like the concept.

Nice initiative from Sympatico to provide this kind of support.

reply to justin
Sounds great.

How did you do your validating on who is a real Bell Tech?

reply to justin
Very good idea, thanks Justin!

reply to XDSLTECH1

I can assure you that the technicians are all Bell people. Deadpool, in particular, has helped in the past with technical issues. This is a great initiative by Sympatico.
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Need-based health care not greed-based health care.

reply to justin
Excellent concept – and Justin, thanks for giving these people a space to work from. Nice to see Bell actually making an effort to address customer issues.
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download speed : 506.4 KB/sec.
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reply to DKS

I approached sbrook some time ago with this request. Both he and Justin were instrumental in making this happen (thanks guys for your help).

I can assure you the Ray, Tony & Pat are the right stuff. These are the guys who have been addressing all the emails from those who opted to email Donat Brunette.

If some of you feel more comfortable to continue emailing Donat, please do so. Otherwise, a new avenue has been opened for everyone.

This will also help Donat and company by not having to sift through all the threads to figure out who needs help and who doesn't. However, they will still be here ensuring that all issues are being addressed.

If you have any questions, let me know.
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New season starts October 3rd - GO SENS GO

You know, the only question I have is what will we do now in the Sympatico forum? Speculate on Bell's future plans? Whine and complain about how bad things are? Gossip? Talk hockey?
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Need-based health care not greed-based health care.

reply to justin
I forgot to add: Tony, Ray & Pat work during the day (on most days), so don't always expect answers to your questions immediately (especially if you posted your question at 11 pm).
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New season starts October 3rd - GO SENS GO

reply to DKS
I don't expect much traffic in the direct forum vs the sympatico public forum. At least that is how it worked out for sbcdirect and vzdirect..
There are not that many reasons to get a tech to look at an issue vs the number of things you can create new topics on.

reply to justin
How much does it cost to get ones own private forum like that?

Or more directly.. whats bells cost for this?

Is it nothing and out of the kindness of broadband reports and the few techs?

I met the kanuck in a park in brooklyn, i joined him on a bench but we didn't exchange a word. He left a minute after I sat down, but the rather heavy brown bag remained.
I'll be counting the unmarked small bills after I sign off tonight, but I know everything will be there because if not I'll do what I have done before, subtract 5% from every review score in revenge.

I want 2% in "hush" money (no loonies please)
My lips are sealed :x

Great idea.

reply to justin
So, if someone created a topic about an issue, and someone else has the exact same question, we will have to create a new topic about that exact same issue right? Since we cant view topics created by others

Yes. Just like if you call support.

reply to justin