Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada
 ·Bell Sympatico
| reply to dirtyjeffer
Re: Sympatico Direct forum
said by dirtyjeffer  :said by Deadpool :And it's supported by Bell. perhaps you have received special approval then...it's in the "Code of Conduct", i was sternly warned several years ago (although, i ignored it), and i know people who were fired over it...even when i was "warned", i simply told them that i was helping customers who weren't receiving the help they needed, and if they wanted to fire me for helping their customers, that was their prerogative, but that it certainly wouldn't look good. The "code of conduct" was updated last year to include guidelines for blogs and online forums.
This is a good example of why you shouldn't rely on your past employment experience to determine how things are run today.
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Disclaimer: If I express an opinion, it is my own opinion, not that of Bell or its related companies. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
 ·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| The direct forum was indeed set up at the request of Bell management. We (as in dslreports) didn't set it up on our own whim and hope a few Bell employees would risk their livelihood to provide help. Every time a new employee is added to a direct forum, it's at the request of the ISP management ... they can't simply "add themselves".
It's a definitely authorized support channel. It's a shame that it has to exist because other support channels are so poor, but that's life. |
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DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs: | It's also a shame that so few people inside Bell know it exists. When I mentioned it to the Bell technicians last year they looked at me as if I had three heads.
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Need-based health care not greed-based health care. |
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dirtyjeffer
Lest We Forget
Premium
join:2002-02-21
London, ON
·Rogers Hi-Speed
| said by DKS :It's also a shame that so few people inside Bell know it exists. When I mentioned it to the Bell technicians last year they looked at me as if I had three heads. in all fairness, they aren't paid for it, so why should they bother...the reality is, there should be no need for it...if Bell simply fixed things themselves, maybe they wouldn't need employees sneaking around on their own time, for free, trying to fix stuff.
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Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability. |
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dirtyjeffer
Lest We Forget
Premium
join:2002-02-21
London, ON
·Rogers Hi-Speed
| reply to Deadpool
said by Deadpool :This is a good example of why you shouldn't rely on your past employment experience to determine how things are run today. don't kid yourself...the code of conduct was probably changed because someone challenged it (i know of several people who were fired for posting online)...you sound kind of like i did about 5 years ago...i would say you've got another year or two left in you before you're done too (that is, if they don't send you packing before then).
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Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability. |
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DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
clubs:
·Bell Sympatico
| said by dirtyjeffer :said by Deadpool :This is a good example of why you shouldn't rely on your past employment experience to determine how things are run today. don't kid yourself...the code of conduct was probably changed because someone challenged it (i know of several people who were fired for posting online)...you sound kind of like i did about 5 years ago...i would say you've got another year or two left in you before you're done too (that is, if they don't send you packing before then). Deadpool has been with Bell for a decade or more. he was with them when we were all hanging around sympaticousers.org.
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Need-based health care not greed-based health care. |
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Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada
·Bell Sympatico
| reply to dirtyjeffer
said by dirtyjeffer :said by DKS :It's also a shame that so few people inside Bell know it exists. When I mentioned it to the Bell technicians last year they looked at me as if I had three heads. in all fairness, they aren't paid for it, so why should they bother...the reality is, there should be no need for it...if Bell simply fixed things themselves, maybe they wouldn't need employees sneaking around on their own time, for free, trying to fix stuff. All the reps that have been or are in the Direct Forum were and are paid to be there.
Regardless of why the Code of Conduct was changed, my point remains that your experiences working in a Bell World store (how many years ago) doesn't compare to my (current) experiences in Product. They are completely different from every aspect.
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Disclaimer: If I express an opinion, it is my own opinion, not that of Bell or its related companies. |
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dirtyjeffer
Lest We Forget
Premium
join:2002-02-21
London, ON
·Rogers Hi-Speed
| Deadpool, with all due respect, they aren't different...you simply choose to not see it...it's OK, I made the same mistakes...you're a good guy though, and don't deserve what eventually will come to you (especially if you have been there that long)...a word of advise, keep an updated copy of a resume handy and remember it is always easier to find a job when you already have one.
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Today's motto: Dearly beloved, We are gathered here today to bid farewell to personal responsibility and accountability. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | OK ... let's leave the personal discussion out of this. |
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chabu
join:2002-01-16
| reply to justin
having trouble with my internet service for the past month. I have a bundle service(internet, phone and tv) and only the internet portion for the past 2 months has been giving me trouble with no service between 6.00pm and 11.00pm everyday. During the day, the service is constantly being interrupted. Could not get any help from the 310-surf number other than just more frustration and time wasteage.
Ready to cancel my complete service.
Can you help |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | Post your problem in the direct forum itself ... this note exists to TELL you about the forum; it's not the place to post the problem! |
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chabu
join:2002-01-16 | thanks....my apologies |
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