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biaachmonkie

join:2001-04-27

10/1 for $179.95 ??? !!! ??? Who will pay that?

10/1 for $179.95 ??? !!! ??? Who will pay that?

Way, way, way overpriced.

I get that from TWC for $45, they've been good to me so far good speeds and descent enough latency. I'm too far from CO for descent speed DSL.

This just seems like a very very niche service for those who hate Cable, can't get Cable or have been banned from Cable for high usage.


wnorman

join:2002-01-30
Macclenny, FL

This service is geared for the business or home user that runs servers or transfers much more data than the average users. Any service with an SLA will be expensive.



fAcEtIOUs
Premium
join:2002-03-03
kudos:4

said by wnorman:

This service is geared for the business or home user that runs servers or transfers much more data than the average users. Any service with an SLA will be expensive.
You're right. This isn't for home users that want unlimited speed and unlimited byte transfers for $10/mo. This is for business users who want someone to DO SOMETHING when a problem occurs. And the Speakeasy CEO said as much. He doesn't want some penny pinching, whiny, home user who wants business class service for free.
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MrMoody
Free range slave
Premium
join:2002-09-03
Smithfield, NC

reply to wnorman
Then they should have gone ADSL2+M, it would be worth it if you could run a server at 3Mb up.



knightmb
Everybody Lies

join:2003-12-01
Franklin, TN

reply to biaachmonkie
Any business would jump on that for reliable service and business class support. There's a big difference between residential service in which the tech will be out next week to take a look and business service in which the tech will be there at 11:30PM to replace your modem that was struck by lightning. Even Comcast has much different tech support for business, in events in which I've had to work with customers that had a down connection, Comcast would roll a truck at night to get it fixed.

Don't knock business class service until you've tried it. It's world's apart from residential.



sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
Reviews:
·Optimum Online

reply to MrMoody

said by MrMoody:

Then they should have gone ADSL2+M, it would be worth it if you could run a server at 3Mb up.
That's not their choice, that's Covad's choice. And you can thank Earthlink for the new DSLAMs.

Speakeasy always struck me as a marketing phenomena more than anything else. I tried them for awhile and the support absolutely sucked. I've worked at two other ISPs that resell Covad with their own transit and I never quite "got" the SE buzz. Still don't.


benc
Premium
join:2007-06-17
Glen Carbon, IL
Reviews:
·Charter

reply to knightmb
Exactly. After all, can you really stand the idea of not having Internet for a week, or even two weeks? I say two weeks because once I knew a fellow who had residential DSL and because of some mistake he didn't have any DSL for TWO WEEKS.

I, for one, know that I would get sick up using dial-up (my backup) after a couple days. It's even worse if you don't have some backup. I may not exactly be "with it" but I know that'd it'd be hard to get by without Internet of some sort. Dial-Up is better than nothing, and it's good enough for E-mail and message boards 99% of the time.



ninjatutle
Premium

join:2006-01-02
San Ramon, CA

reply to biaachmonkie
For this price, a small company can get DSL, cable modem and EVDO as a backup. There's even left over money for donut's each week.



koitsu
Premium,MVM
join:2002-07-16
Mountain View, CA
kudos:14

reply to fAcEtIOUs
If Speakeasy today is anything like they were when I had their 784k SDSL business class service (circa 2001), then people are simply getting ripped off.

"Business class" at Speakeasy means you get a couple perks when it comes to communication/response time with Speakeasy, but when it comes to technical things (especially line issues or general DSLAM problems), it's all handled the same way. You having Speakeasy "business class" service does not mean AT&T/SBC/whoever-owns-the-copper-or-DSLAM is going to respond any quicker.

Business-class customers can cry, scream, sue, or do whatever else they see fit -- it doesn't change the fact that Speakeasy's hands are tied because of who they get transit from. But from the customer's point of view, it doesn't matter -- service is out/down, Speakeasy should have proper escalation contacts at SBC/AT&T to get things fixed, etc. etc...

But with Speakeasy, it was always the same story: can't get AT&T/SBC to do anything (not returning calls, providing ticket updates that are worthless but by doing the update allows them to be excused from doing the actual work, etc.).

What I'm trying to say is this: if you're going to purchase business-class DSL service, your best bet is to get it from whoever owns the actual transit in your area. Buying DSL service from a reseller might save you money (well, not with Speakeasy! ), but when your service goes out due to the transit provider "doing whatever" in your area without informing anyone, you can -- and will -- be down for days at a time. So what exactly *are* you paying for?



fatmanskinny
Premium
join:2004-01-04
Wandering

Off topic: Where is that avatar from? It looks like an old Nintendo game.



koitsu
Premium,MVM
join:2002-07-16
Mountain View, CA
kudos:14

Taken from my profile:

About my Avatar/Username:
My avatar is from River City Ransom, one of the best original NES/Famicom games ever made.


travelguy

join:1999-09-03
Santa Fe, NM

reply to sporkme

said by sporkme:

Speakeasy always struck me as a marketing phenomena more than anything else. I tried them for awhile and the support absolutely sucked. I've worked at two other ISPs that resell Covad with their own transit and I never quite "got" the SE buzz. Still don't.
Must depend on when you were a customer. I used Speakeasy in the very early days and they were amazing. You could call at 2AM with a routing problem, the tech who picked up the phone actually knew what you were asking about and could fix it online while you waited. They never were the cheapest, but where they were available, you couldn't do any better.

When the FCC killed mandatory line sharing at a reasonable rate, that was the end.


fatmanskinny
Premium
join:2004-01-04
Wandering

reply to koitsu
I hope Nintendo bring that to the Wii if they already haven't. Thanks for letting me know.
--
The only place where Success comes before Work is in the dictionary.



snipper_cr
Premium
join:2002-01-22
Wheaton, IL

reply to fAcEtIOUs
Also, you can use your connection 24/7 at full speed without getting invisi caps like ol compcast :-P


Freezone

join:2000-09-29
Southfield, MI

reply to ninjatutle
And the install money could be used to buy a multi wan router to run them all.


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