http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19069576 en Fri, 10 Feb 2012 14:47:25 EDT Fri, 10 Feb 2012 14:47:25 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19078627 http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19078627 Sat, 15 Sep 2007 05:35:08 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19075595 http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19075595 Fri, 14 Sep 2007 17:46:35 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073267 --
The only place where Success comes before Work is in the dictionary. ]]> http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073267 Fri, 14 Sep 2007 11:00:19 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073254 said by sporkme:

Speakeasy always struck me as a marketing phenomena more than anything else. I tried them for awhile and the support absolutely sucked. I've worked at two other ISPs that resell Covad with their own transit and I never quite "got" the SE buzz. Still don't. Must depend on when you were a customer. I used Speakeasy in the very early days and they were amazing. You could call at 2AM with a routing problem, the tech who picked up the phone actually knew what you were asking about and could fix it online while you waited. They never were the cheapest, but where they were available, you couldn't do any better.

When the FCC killed mandatory line sharing at a reasonable rate, that was the end.]]> http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073254 Fri, 14 Sep 2007 10:59:04 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073240
About my Avatar/Username:
My avatar is from River City Ransom, one of the best original NES/Famicom games ever made.]]> http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073240 Fri, 14 Sep 2007 10:56:59 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073171 http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19073171 Fri, 14 Sep 2007 10:44:24 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19072033
"Business class" at Speakeasy means you get a couple perks when it comes to communication/response time with Speakeasy, but when it comes to technical things (especially line issues or general DSLAM problems), it's all handled the same way. You having Speakeasy "business class" service does not mean AT&T/SBC/whoever-owns-the-copper-or-DSLAM is going to respond any quicker.

Business-class customers can cry, scream, sue, or do whatever else they see fit -- it doesn't change the fact that Speakeasy's hands are tied because of who they get transit from. But from the customer's point of view, it doesn't matter -- service is out/down, Speakeasy should have proper escalation contacts at SBC/AT&T to get things fixed, etc. etc...

But with Speakeasy, it was always the same story: can't get AT&T/SBC to do anything (not returning calls, providing ticket updates that are worthless but by doing the update allows them to be excused from doing the actual work, etc.).

What I'm trying to say is this: if you're going to purchase business-class DSL service, your best bet is to get it from whoever owns the actual transit in your area. Buying DSL service from a reseller might save you money (well, not with Speakeasy! ;) ), but when your service goes out due to the transit provider "doing whatever" in your area without informing anyone, you can -- and will -- be down for days at a time. So what exactly *are* you paying for?]]> http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19072033 Fri, 14 Sep 2007 03:29:51 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19071879 http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19071879 Fri, 14 Sep 2007 02:11:31 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19070850
I, for one, know that I would get sick up using dial-up (my backup) after a couple days. It's even worse if you don't have some backup. I may not exactly be "with it" but I know that'd it'd be hard to get by without Internet of some sort. Dial-Up is better than nothing, and it's good enough for E-mail and message boards 99% of the time.]]> http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19070850 Thu, 13 Sep 2007 22:37:07 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19070224 said by MrMoody:

Then they should have gone ADSL2+M, it would be worth it if you could run a server at 3Mb up.
That's not their choice, that's Covad's choice. And you can thank Earthlink for the new DSLAMs.

Speakeasy always struck me as a marketing phenomena more than anything else. I tried them for awhile and the support absolutely sucked. I've worked at two other ISPs that resell Covad with their own transit and I never quite "got" the SE buzz. Still don't.]]> http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19070224 Thu, 13 Sep 2007 20:59:17 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19069840
Don't knock business class service until you've tried it. It's world's apart from residential.]]> http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19069840 Thu, 13 Sep 2007 20:00:41 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19069697 http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19069697 Thu, 13 Sep 2007 19:37:03 EDT http://www.dslreports.com/forum/Re-101-for-17995-Who-will-pay-that-19069676 said by wnorman:

This service is geared for the business or home user that runs servers or transfers much more data than the average users. Any service with an SLA will be expensive.
You're right. This isn't for home users that want unlimited speed and unlimited byte transfers for $10/mo. This is for business users who want someone to DO SOMETHING when a problem occurs. And the Speakeasy CEO said as much. He doesn't want some penny pinching, whiny, home user who wants business class service for free.
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Way, way, way overpriced.

I get that from TWC for $45, they've been good to me so far good speeds and descent enough latency. I'm too far from CO for descent speed DSL.

This just seems like a very very niche service for those who hate Cable, can't get Cable or have been banned from Cable for high usage. ]]> http://www.dslreports.com/forum/101-for-17995-Who-will-pay-that-19069576 Thu, 13 Sep 2007 19:15:29 EDT