 | Had the service in SF since June Surprisingly, people will pay. Have the 15/1 service from COVAD (mine was higher cost ~ 194.95 per month when it first came out). 3300 ft. from CO.
Service, stability, etc has been exceptional. I download about 60GB of medical imaging data per day. Combined with a second backup connection from ATT, this behaves as stable as a T1 in terms of availability (cheaper and better throughput)
No cable in my area sadly (that would be much cheaper for similar service). However, our other docs use cable. They have regular problems with sustained throughput due to oversubscription. These lines/ports (I believe) are dedicated loops with allotted bandwidth.
I get about 12-13 mbps sustained throughput (from SF servers) and about 8 mbps throughput from our servers on the east coast. covad service has been very good (and I suspect speakeasy's service will be similar). Usually hold times are under a few minutes and you talk to someone who's seems like a level II/III tech from the get go. They usually don't insist that you re-power cycle your modem while they hold. They don't ask dumb questions, and they seem to listen to problem. My single interaction with this business side service was pretty darned good. Person spoke english fluently, resolved the issue in under 10 minutes by coordinating w/ engineer to have router and port changed at CO WHILE I WAITED. 10 minutes. pretty impressive.
For those wondering who will pay ... I think it's those people with limited other options, and need of higher bandwidth without the cost of bonded T1s or DS3s. These services are not intended for casual home users.
Incidentally, PRAYING for FiOS. |