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Speakeasy Launching ADSL2+ Service > SLA != no SLA

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russotto

join:2000-10-05
West Orange, NJ

SLA != no SLA

Comparing any service with an SLA to one without is a mistake. The company I work for has Comcast for Business. It's cheap and (usually) fast, but on a few occasions it has been out for _days_. We have a fractional T1 also, which we use for backup among other things. If that goes down, the phone company is obligated to get their butt out and fix it in a timely manner.

Whether Speakeasy can actually back up their SLAs given they don't have control of the circuit is another question.
to forum · permalink · 2007-09-14 11:27:00 ·
Forums > Speakeasy Launching ADSL2+ Service

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