Topic '[Niagara] Cogeco Bitcaps' in forum 'Cogeco' - dslreports.com http://www.dslreports.com/forum/Niagara-Cogeco-Bitcaps-19096512 en Fri, 10 Feb 2012 00:32:00 EDT Fri, 10 Feb 2012 00:32:00 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-20012260 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-20012260 Sun, 17 Feb 2008 13:52:08 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19988673 said by theninjasqua:

Theres always Starchoice satellite. And you could always go with Teksavvy DSL and just download all the shows that you want to watch.
That's assuming that his wife's addiction can be fed by downloads. I have neighbours who watch the Food Network all of the time. We were laughing about it the other day. They watch, they decide maybe... then maybe not. Even they think sometimes it's a time waster. However, they're retired, and it's freaking cold out right now.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19988673 Wed, 13 Feb 2008 14:24:43 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19985610 --

-theninjasquad]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19985610 Tue, 12 Feb 2008 23:54:17 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19984177 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19984177 Tue, 12 Feb 2008 19:43:42 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19984126 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19984126 Tue, 12 Feb 2008 19:35:59 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19983876 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19983876 Tue, 12 Feb 2008 18:54:39 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19911991 said by edward nigma :

Hey Frosty,

Do you happen to know in what areas of Hamilton/Stoney Creek Teksavvy is available in?

I'm in the east end of Hamilton (Stoney Creek to be exact)

I've really been considering Teksavvy but i'm not too sure if its available in my area or not.
Best way is to call them or you can register an account here on dslr and make a post in the teksavvy direct forum. Give them your phone number/address. Only teksavvy employees and yourself can view the post, one of them can let you know if it's available and give you an expected speed for your area.

Here is a link to the direct forum,
»TekSavvy Direct

Generally they are availiable anywhere bell phone lines are, but it's best to check if you can get the full 5meg as older area's might be too far away.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19911991 Thu, 31 Jan 2008 20:33:31 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19911403 said by edward nigma :

I've really been considering Teksavvy but i'm not too sure if its available in my area or not.
Why not just call them up and ask em??]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19911403 Thu, 31 Jan 2008 18:36:40 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19910751
Do you happen to know in what areas of Hamilton/Stoney Creek Teksavvy is available in?

I'm in the east end of Hamilton (Stoney Creek to be exact)

I've really been considering Teksavvy but i'm not too sure if its available in my area or not.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19910751 Thu, 31 Jan 2008 16:46:35 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19910625 said by Sulako :

Hmm, lemme ponder this for exactly 0.001 microseconds, before I head out to buy a DSL modem from Canada Computers.I would be doing the same if my area of St. Catharines actually had DSL service. I firmly believe that the lack of DSL service in Secord Woods is why my node is beyond congested (could barely pull 500kbit/s during the day yesterday) and why Cogeco has also taken so long to upgrade it. I mean, what incentive is there for a company to upgrade their infrastructure when there is no competition?

February is right around the corner. Hopefully I'll have reason to stop complaining soon.
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19910625 Thu, 31 Jan 2008 16:21:30 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19909648 said by Sulako :

So I read around and went to the Teksavvy website.

I can get unlimited transfer 5mbit/800kbit from them for (tax included) $51.50 per month. 5mbit is fine by me, I set up my downloads to go overnight anyway.

I currently play just over a hundred bucks a month through Cogeco, so I'd be saving $600/year.

Is access to the Cogeco news server (with somewhat pathetic 3-day retention) worth having a bitcap and paying an extra $50/month?

Hmm, lemme ponder this for exactly 0.001 microseconds, before I head out to buy a DSL modem from Canada Computers.
I found the 5meg to be just fine for me, I never got close to the full 10meg anyways. Tek is also now in meetings with bell to get higher speeds so hopefully we can have that in a few months :)

You can save a further $10 if you don't actually need unlimited as premium is 200GB. You can buy an extra 100GB for that for the same price also. If you plan to use more than 300/mo then unlimited is yout best bet in that case. Also, torrents can replace the newsgroups as they are not throttled on teksavvy :)]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19909648 Thu, 31 Jan 2008 13:49:19 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19908704 said by Sulako :

So I read around and went to the Teksavvy website.

I can get unlimited transfer 5mbit/800kbit from them for (tax included) $51.50 per month.
($39.95 + tax + options)]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19908704 Thu, 31 Jan 2008 11:23:27 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19908588
I can get unlimited transfer 5mbit/800kbit from them for (tax included) $51.50 per month. 5mbit is fine by me, I set up my downloads to go overnight anyway.

I currently play just over a hundred bucks a month through Cogeco, so I'd be saving $600/year.

Is access to the Cogeco news server (with somewhat pathetic 3-day retention) worth having a bitcap and paying an extra $50/month?

Hmm, lemme ponder this for exactly 0.001 microseconds, before I head out to buy a DSL modem from Canada Computers.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19908588 Thu, 31 Jan 2008 11:02:29 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19908528 --

-theninjasquad]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19908528 Thu, 31 Jan 2008 10:48:12 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907986 said by okoolo:

that's not what I mean .. If I get disconnected on the 31st say at 8 PM will I get reconnected at 12:01 Am on the 1st even though 24 hours did not pass yet ?
Yes although it may not be 12:01 exactly as it depends on modem resyncing, etc.

said by Chainzz:

Wish people would get their facts straight. VOIP DOES NOT get cutoff and If I am mistaken I am sorry, telephone is a life line, do you really think Cogeco is going to play that game?
Chainzz is correct, Cogeco VOIP will not be impacted by the suspension, non-Cogeco VOIP will be cut off and most of the major VOIP providers make you aware of this in their documentation as well, for example Vonage,

Remember that the 9-1-1 Dialing service will not function in the event of a power or broadband outage or if your broadband, ISP or Vonage service is suspended or terminated.
SOURCE: »www.vonage.ca/features.php?feature=911
--
you can lead a horse to the water but you cannot make him drink...you can put a man through school but you cannot make him think --ben harper
]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907986 Thu, 31 Jan 2008 08:52:22 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907745
I believe that Krispy confirmed this, but don't have time to dig back throught the thread to find where.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907745 Thu, 31 Jan 2008 07:34:31 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907740 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907740 Thu, 31 Jan 2008 07:32:14 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907639 thank you Cogeco !]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907639 Thu, 31 Jan 2008 06:18:09 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907448 said by okoolo:

that's not what I mean .. If I get disconnected on the 31st say at 8 PM will I get reconnected at 12:01 Am on the 1st even though 24 hours did not pass yet ?From my understanding, correct.

Outright cutting people off is a pretty horrid thing, too. I mean come on Cogeco, get with the program. If you're in this bad of a situation when it comes to network capacity, why not do what Bell does and throttle people during peak houses? Cutting someone off outright and killing their VoIP and stuff is a pretty fucked up thing to do.
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907448 Thu, 31 Jan 2008 03:30:11 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907288 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907288 Thu, 31 Jan 2008 01:49:25 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907003 said by okoolo:

I'm curious .. would they disconnect somebody on the 31st .. that would mean no internet on the 1st .. which is a new month ..As per all the umpteen other messages it's completely reset by the 1st. Completely. ]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19907003 Thu, 31 Jan 2008 00:04:56 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906928
I'm wondering if I should take that chanced and resume my downloads tomorrow ..]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906928 Wed, 30 Jan 2008 23:46:15 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906868 criminals not being able to surf.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906868 Wed, 30 Jan 2008 23:33:51 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906813
and you're lucky .. I got my 1st warning on 207 gigs ..]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906813 Wed, 30 Jan 2008 23:21:10 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906807
Thanks!]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906807 Wed, 30 Jan 2008 23:19:56 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906683 said by urbanriot:

Cogeco's doing a great thing by offering a decent quality newsgroup server, which is more than a lot of ISP's do, however if their usenet server was in a 'bandwidth free' zone, I'd utilize it for newer items and have giganews setup as a fill server. However, since it equally counts on my bandwidth tally at the end of the month, I'm not about to do Cogeco any favours.Exactly. If my node wasn't broken I would queue up all my downloads from an off-site server in the middle of the day just to try and cost them as much as possible. If I'm only going to get ~130GB of usable bandwidth a month, I'm going to ensure that the 130GB costs Cogeco as much as possible to provide. This is what they get for treating loyal customers like criminals.
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19906683 Wed, 30 Jan 2008 22:59:05 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19905506 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19905506 Wed, 30 Jan 2008 19:51:26 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19904669 I do 90% of my downloading from Cogeco newsgroups, and I know that the transfer from the newsgroup server to my modem is free to Cogeco. That is completely ridiculous.

That's pretty much my biggest complaint as well.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19904669 Wed, 30 Jan 2008 17:31:22 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19904148 said by Sulako :

the transfer from the newsgroup server to my modem is free to CogecoAny traffic going in and out of your modem is counted as bandwidth; regardless of where its coming from.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19904148 Wed, 30 Jan 2008 16:06:11 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19903177 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19903177 Wed, 30 Jan 2008 13:38:11 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19902282
I do 90% of my downloading from Cogeco newsgroups, and I know that the transfer from the newsgroup server to my modem is free to Cogeco. That is completely ridiculous.

Time to get another ISP, one who will happily take my $100/month and not treat me like a child.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19902282 Wed, 30 Jan 2008 11:17:09 EDT Re: [Kingston] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Kingston-Cogeco-Bitcaps-19887445 http://www.dslreports.com/forum/Re-Kingston-Cogeco-Bitcaps-19887445 Mon, 28 Jan 2008 06:01:08 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19887346 said by brorjace:

Money wasn't the reason to enforce our Bitcaps though. If that were the case then we would charge everyone for their overage (just as other providers do and our AUP says we can do).

We're just making sure everyone can get the speeds we are advertising with some overhead for new sub divisions to come online. Don't forget, if EVERYONE in the area downloaded 4 and 5 times their Cap then you'd all have slow speeds because the area would get congested.
Wow, you have really been drinking the Kool-aid, haven't you. It tastes too much like dishonesty to me, so I'll have a scotch and soda while I write this.

I download a lot. I make no apologies for it; I use newsgroups and if I incrementally update my newsgroups, it will take a gig of bandwidth on it's own. So I figured I'd buy the uber-expensive-grab-your-ankles-and-squeal 120 gig/ month plan. Because I download a lot.

That was fine for a couple of years, until last September, when Cogeco started getting anal about bandwidth caps.

It was funny how when I was on the 120gb plan and I first ran up against the new bitcap, I got the automated email saying I was ruining teh interwebs for my neighbors.
Clearly I was hogging the internet, and because of my actions, the poor people who live in my neighborhood weren't able to fully enjoy their highspeed. I must have been leeching all the bits and bytes, and I guess when my neighbors opened up IE they would see a blank page, because all their 1's and 0's were being directed to my computer instead of theirs. I'm a neighborly guy, so I called up Cogeco and ask what I could possibly do in order to make things better for my neighbors.

Startlingly enough, Cogeco's solution was that I purchase a more expensive plan, the $100/month 200-gig plan.

"So if I give you more money each month, that will improve the surfing experience for my neighbors?"
"Umm...well....err..if you purchase the Soho business plan, you will get 200 gigs a month"
"Am I allowed to download that all at once? Should I restrict my days or the time of day I download?"
"No sir, you can download at whatever time of day you choose"

So lemme get this straight. I'm ruining the internet for my neighbors, but you'll get over it if I pay you more?

I don't get picked up for work in a short bus, so I expect honest answers from businesses I give money to, especially ones who suck more than $1,200/year from my bank account.

Last month I downloaded 180 gigs but was entitled to 200. If Cogeco gave a shit about the quality of my neighbor's internet experience, wouldn't they give me a pro-rated rebate for the bandwidth I'm entitled to and don't use each month. Wouldn't that free up the cloud a little more for my neighbors, presumably also loyal sheep in the Cogeco flock?

But it ain't about that at all.

So how about some honesty? Just come clean and admit that it's about milking your loyal customers for every penny you can. You'll feel better for telling the truth, I'll respect you a little more for it too. Hell, I might even let you cook me breakfast the next morning.

Cogeco gets an epic fail for even bringing up the pretense that our interaction somehow wrecks the web for our fellow Cogeco customers. If it was about the quality of the service for those around us, how about increasing Cogeco's network capacity, so that you can actually deliver on your promised speeds, rather than hoping that only a fraction of the paid users will be using the service at any one time?

I wrote this because today I went over 200 gigs (I'm at 208 gigs right now), and got an email saying that those 8 extra gigs were ruining the internet for my neighbors. I wonder if those 8 gigs were somehow sucked out of the harddrives of the people in the apartment building next to me.

I have a fair idea what Cogeco's recommended solution might be; I'm guessing that they have talked to my web-surfing neighbors and they have all agreed that if I pay Cogeco $200/month for the unlimited bandwidth plan, Cogeco will split the proceeds with my neighbors, who will then walk up to me and pat me on the back, maybe even give me a hug.

Am I right, Mr. Cogeco, sir?]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19887346 Mon, 28 Jan 2008 04:10:35 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19886953 said by nydwarf1 :

Does Bell Sympatico currently have a hard bit cap on their service? I'd like to know if their are some alternatives to Cogeco since they clearly might not want my business in the near future.They'll charge you a max of $30 for going over the hard limit, then they'll throttle you down to 512/512 once you get into the 250GB/month range. If Cogeco did something similar, it would be more than fair. 60GB is pathetically low. 100GB is on the low end. 200GB for a premium package is sufficient for 99.9% of all users out there without making the heavier users look like criminals.

And yeah, node-level bandwidth has absolutely nothing to do with this, otherwise there would be moratoriums on business connections in high congested areas, or QoS setups or stuff like that. This is profit taking, pure and simple. brorjace is just a loyal employee trying to defend the company they work for. Unfortunately, we here have all been through this for a while, and we know that the suits at Cogeco don't give a flying fuck how we feel.
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19886953 Mon, 28 Jan 2008 00:55:22 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19885544 said by brorjace:

Money wasn't the reason to enforce our Bitcaps though. If that were the case then we would charge everyone for their overage (just as other providers do and our AUP says we can do).

We're just making sure everyone can get the speeds we are advertising with some overhead for new sub divisions to come online. Don't forget, if EVERYONE in the area downloaded 4 and 5 times their Cap then you'd all have slow speeds because the area would get congested. Yes, except I don't think that we, as consumers, are really buying that explanation. I was a high bandwith user, and have no objection to paying more (which I do). If you were really concerned about my neighbours you wouldn't have sold me a business package with a higher download limit. Oh, and my old modem never hit the fancy new higher speeds that my newer modem does (more than twice as fast). Now, I'm a reasonably good user, as I queue and download at night. But I could use all that bandwith during peak hours... so do you really care about my neighbours?
]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19885544 Sun, 27 Jan 2008 19:54:30 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19885435 said by brorjace:

If you wish to leave us for another service then do your research first as some other companies are a little more strict with their Bandwidth then we are :)
It's good that Cogeco's proud of not being the worst.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19885435 Sun, 27 Jan 2008 19:36:05 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19882970
We're just making sure everyone can get the speeds we are advertising with some overhead for new sub divisions to come online. Don't forget, if EVERYONE in the area downloaded 4 and 5 times their Cap then you'd all have slow speeds because the area would get congested.

My suggestion to this all is compare your options. If you wish to leave us for another service then do your research first as some other companies are a little more strict with their Bandwidth then we are :)]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19882970 Sun, 27 Jan 2008 11:25:16 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19882773
Treating your customers whom have been loyal for years as they recently have is simply unacceptable.

I already have as well as many others and I took over 200 of my clients in the Hamilton area with me already with more to come. If $ is all they care about (which is quite obvious) then I have taken away a good chunk of such from them.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19882773 Sun, 27 Jan 2008 10:38:34 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19879307 said by MadAtCogeco :

So what can we do about this greedy policy?Well, I'm not so annoyed with Cogeco as I was when they originally initiated this bitcap. They did it without warning, in an ill-thought-out manner... basically proving that someone at the very top doesn't give a shit for customers, and cares only about the bottom line. I'm assuming there's some new idea people at Cogeco who don't realize how much they've destroyed their ISP loyalty. However, since profits are up, I guess loyalty doesn't mean jack.

That being said, I've switched over to the $100 Business account and I'm decently happy, since the quality of service is good, and the support is great... but at the same time, I'm being raped for a service that's costing considerably more than it does in other first world countries.

There isn't much you can do... complaints have been voiced, some people have left, many long time Cogeco users are disenfranchised, and Cogeco's turning a profit. Either switch to the business account or jump ship. ]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19879307 Sat, 26 Jan 2008 15:46:35 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19879253
I'm constently runnnig my Xbox 360 online (download trailers, demos and the like), we BOTH used to play World of Warcraft, we're running on the Standard package and to be honest, I've gone to like 64 GB in a month...so it's possible to use the internet within our limits.

If you find that 60 just isn't enough for you, then I would suggest upgrading to the Pro package. Don't forget, with us not charging for an overage that does give you as a consumer the leg up over other providers (Rogers, Bell, I think Execulink, and other DSL providers charge for Bandwidth Overages...and it's clearly outlined in the fine print on the website, not just in their TOS).

I'm a fan of fair use, so I'm a fan of increased caps, is it planned? Probably, is it being implemented right now? No. So for now I think everyone should just review their internet usage and curve it just a bit so that don't see these warnings (I've never had a warning except a spam warning...heh forgot to re-enable my CSS!)]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19879253 Sat, 26 Jan 2008 15:36:52 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19878887
Can we call anyone? Some people don't have the option of switching, are those people just screwed?

Anyone that gets a ps3 or xbox and downloads 6 demos or more is over the bit cap for the month...

That is just ridiculous.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19878887 Sat, 26 Jan 2008 14:31:10 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19847702 http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19847702 Mon, 21 Jan 2008 18:24:11 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19847284 said by Shamans:

Aye, I agree that there's a conflict of interest between limiting high-bandwidth video and selling TV...The conflict of interest may have been okay if there was a competing ISP in my area.
Had to bring this up, since it's very much on topic.

From front page: »Verizon, Industry Comment On Time Warner Cable Plans

I believe Time Warner’s interest in bandwidth caps has little to do with its own costs and a lot to do with the emergence of movie downloads and streaming television programs over the Internet. The smart people at Time Warner are scared of people watching TV directly over the Internet.
And:

There is nothing inherently wrong in charging for bandwidth, if the charge is reasonably proportional to the costs. Time Warner's numbers don't pass the smell test, however. The markup over cost on that bandwidth is between 1000% and 1500%. . . 40 gigabytes at seven cents is less than three dollars per month. Time Warner charges over $40. That's like Starbucks drastically raising the price if you put sugar in your coffee. Any large carrier with a cap below 100 gigabytes and a price above $30 is abusing market power. Their bandwidth costs are less than the marketing budget, and the customer is profitable.
This industry analyst is saying what I, & others have been saying all along. It's not about 'bandwidth hogs' or protecting their network against abuse; it's all about keeping people away from Internet TV/movie streaming/downloads so cogeco doesn't lose any of their VOD/TV customers. Or, if those customers *are* going to use these kinds of online services, then cogeco will start charging based on usage so they still get their slice.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19847284 Mon, 21 Jan 2008 17:24:08 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19690818 said by rippedoff :

said by Scrappy2:

...if Cogeco was in the US market it would be put out of business fast for low bitcaps.
I agree. Cogeco is abusing their dominant position due to there being no other cable providers in their areas. if this where a truly competitive market, and there where other cable providers in cogeco's areas, they would not be pulling this sh*t.

Neither comcast or verison in the US has officially capped service. Sure, comcast may kick you off for doing 400GB a month, but that's nothing to cogeco's measly 60Gb enforced cap.

I think it needs saying again...
said by Scrappy2:

...if Cogeco was in the US market it would be put out of business fast for low bitcaps.
Here here, Scrappy2. I am glad someone on this forum has the balls to say it like it is...
Aye, I agree that there's a conflict of interest between limiting high-bandwidth video and selling TV. Anyone noticed how they increased the price of Standard Residential Internet if you did not get it with a bundle (commonly TV)? Bundled prices did not get affected. How is that not anti-trust behavior?

They don't even bother to offer residential internet packages with higher bandwidth caps.

The conflict of interest may have been okay if there was a competing ISP in my area.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19690818 Thu, 27 Dec 2007 02:06:11 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19690722 said by nitzguy:

C'mon Snick, we've had these discussions AD Nauseum for YEARS AND YEARS now ;). I'm sure if I still worked there and queried the modem/modems in question that you've been well over the cap for a long long time ;).Actually, I've never exceeded my cap on either Standard at my old address or on Pro at my new address. Of course, the Internet is so piss poor in Secord Woods that it makes it next to impossible to come near the cap ;) Dunno how my cousin did it... probably just queued stuff up and let it go all night. *shrug*
said by nitzguy:

But I don't know the specific policies these days, I'm in the dark in regards to that. Have you thought of maybe yelling at Bell a bit? Don't they have their Wimax unplugged solution in the area for you if they're not gonna roll out the DSL? (Bell that is).
WiMax is not an alternative. If I wanted 2Mbit/s service I would spin around really really fast and take myself back to 2000 when Cogeco was 2Mbit/s :D
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19690722 Thu, 27 Dec 2007 01:27:39 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19690333 said by Snickerdo:

Cogeco doesn't bill for overages. They merely pull the plug until next month. My aunt across the street hasn't had Internet for the last few days and won't have Internet for another week because of that. They're livid, but Secord Woods is DSL dark so Cogeco can fuck us around any way they choose and there's not a damn thing we can do about it.
C'mon Snick, we've had these discussions AD Nauseum for YEARS AND YEARS now ;). I'm sure if I still worked there and queried the modem/modems in question that you've been well over the cap for a long long time ;).

But I don't know the specific policies these days, I'm in the dark in regards to that. Have you thought of maybe yelling at Bell a bit? Don't they have their Wimax unplugged solution in the area for you if they're not gonna roll out the DSL? (Bell that is).

Just a thought :). Or...you could always get a 2nd service! ;). ]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19690333 Wed, 26 Dec 2007 23:18:30 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685874 said by SuperCM:

said by Snickerdo:

My aunt across the street hasn't had Internet for the last few days and won't have Internet for another week because of that.
what becomes of Cogeco Television? Is it still normal? I guess I will tack on Cogeco Home Phone to this as well even though I don't have it, but in case others do.
From what I have gathered from previous posts the past few months, TV and CHP keep going, just no Inet.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685874 Wed, 26 Dec 2007 02:11:03 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685834 said by Snickerdo:

My aunt across the street hasn't had Internet for the last few days and won't have Internet for another week because of that.Not sure if this has been asked, but I tried looking for an answer and wasn't able to find it. When someone gets their Cogeco Internet cut for going over, what becomes of Cogeco Television? Is it still normal? I guess I will tack on Cogeco Home Phone to this as well even though I don't have it, but in case others do.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685834 Wed, 26 Dec 2007 01:48:37 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685488
so that is pretty much at their discretion?

thanks!]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685488 Tue, 25 Dec 2007 23:33:49 EDT Re: [Niagara] Cogeco Bitcaps http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685480 --
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.]]> http://www.dslreports.com/forum/Re-Niagara-Cogeco-Bitcaps-19685480 Tue, 25 Dec 2007 23:31:23 EDT