jc100
join:2002-04-10
1 edit | reply to hottboiinnc
Re: Confusing hold-over
First man, you are confused. Road Runner is a GENERIC NAME for internet. The people providing Roadrunner are
1) Time Warner who owns the lines
2) Earthlink who sublets them.
These are TWO DIFFERENT COMPANIES with TWO different agreements. NOT EVERYONE having RR has Earthlink. I have Time Warner as my provider. It has nothing to do with Earthlink.
Second, if someone wishes to pursue Comcast they WILL get into trouble UNLESS they are clearly stating the caps on their website. Stating they can limit your service in the TOS is one thing. However, they are REQUIRED to state what limits there are so you can avoid them. Am I not making sense to you? You cant give someone a rental car and specify in the contract there are mileage limits without stating what the limits are. It's called bait and switch to say there's a limit but then hit the person returning the car with a large bill, claiming he should have known what they were, even if not stated. That's the whole argument. Comcast is NOT clearly stating their limits and people do not know what they have to do avoid them. PLAIN AND SIMPLE.
It should be noted too, that the agreement where you can't sue was invalidated in Georgia. However, you could opt out of it in other states. Hence, it is nonbinding. |
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trucknman
@spcsdns.net
| reply to hottboiinnc
said by hottboiinnc  :the BBB doesnt really do anything unless their members then they just drop them or what ever. Companies don't even have to respond to the complaints. The BBB is just a way for customers to complain and the company just saying we'll deal with it and that's the end of that. the AG is a different story but still not much would happen; pass a few buck to him/her and be done. Unless it was Spitzer from NY Richard Blumenthal from CT is pretty good too. He went after AOL when they were pulling their shenannigans about the unlimited stuff. |
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jc100
join:2002-04-10
| Truck,
Exactly my point. If the AG is any good, he or she can force action to be taken. This is not to say all AG's will, but some do take consumer complaints very seriously. Companies that are trying to sell a product, different than the one they offer, will get nailed by those AGs. Once again, some states will simply overlook this fact, while other's wont. The AG we had at the time (not sure who it was anymore), must have taken action. Time Warner Road Runner gave up their fight in this area after a bit of kicking and screaming. Still, they gave it up. Hence, the adage that one should always try, stands steadfast. Those living in Comcast areas should take hope from my story and pursue the matter until its beaten dead into the ground! |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
 ·Time Warner Cable
·buckeye cable
| reply to jc100
It is binding only because they allow you to offer a civil suit. Not a class action. The reason why comcast got in trouble was of the way the law suit was worded in the agreement.
I didnt say anything about Earthlink's RoadRunner product. RoadRunner uses the same TOS and AUP as they do with ever Cale Operator that uses them as the ISP. Time Warner IS NOT the only one who uses RoadRunner. Insight in Ohio uses RoadRunner as well. They ARE NOT Time Warner Cable. Bright House in Bakersfield and in MI, Indy's Bright house and there are many others. Go look it up. RoadRunner is an ISP not a cable operator. They do as they wish. Next time just ask RoadRunner what the actual bandwidth usage is before you sign up. It's up to the ISP to tell you what the bandwidth usage is. Not the cable operator since they are two different companies.
HAHAHAHAHAHA |
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jc100
join:2002-04-10
| Hott,
You simply DO NOT UNDERSTAND. First, Comcast users who opted out of the arbitration are NOT BOUND to it. Hence, they can class action. They have 30 days to opt out I think from time of sign up.
Second, Road Runner is Generic and each ISP offering the service has their OWN SET OF RULES / TOS. Earthlinks Rules are not the same as Time Warner. Time Warners are not the same as Brighthouse or Insight. The point is, each one is their own entity. WHY CAN'T you understand this man? Hence, Time Warner Road runner in my case HAD ON THEIR WEBSITE FOR MY AREA about unlimited. Hence, I got them on that fact. Whether or not you can grasp this concept is beyond me. EACH ISP OFFERS THEIR SEVICE AT THEIR OWN PRICING AND OWN RESTRICTIONS. Time warner had it on their SITE FOR MY AREA unlimited internet access. This is where they got into trouble. It's not the OWNER of the lines who limits usage but the ISP providing the service FFS!! |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| RoadRunner does not state unlimited. Time Warner has nothing to do with the service being unlimited. And nobody said anything about Earthlink being part of the same company. you keep trying to put words in my mouth.
Nobody said anything about other ISPs offering services over TWC or other companies networks. Nobody said it was the owner of the lines. You keep claiming that its the cable companies issue. You need to actually learn to read and stop trying to blame the damn cable companies when its actually the ISP Division or the ISP that has been contracted to offer the services.
and WHY CANT YOU FUC*IN UNDERSTAND! TWC IS NOT ROADRUNNER! TWC CAN ADVERTISE ALL THEY WANT ITS UNLIMITED. IT IS ON THEIR END BUT WITH ROADRUNNER ITS NOT! And RoadRunner does not maintain a website other than their RR.com website. Time Warner maintains the TWC websites. Which is why they all use Except a couple; the timewarnercable.com/whatever domain. YOU can file complaints on TWC all you want. ITS NOT THEM THAT WILL CANCEL YOU! IT WOULD BE ROADRUNNER SINCE YOU ARE THEIR INTERNET CUSTOMER AND THEY ARE YOUR ISP NOT TIME WARNER'S. TWC JUST OFFERS THE SERVICE AND DOES THE BILLING! YOU FAIL TO UNDERSTAND THAT!
SO get off your damn high-horse about TWC, Earthlink and any other ISP and start talking about RoadRunner. RR does NOT advertise anything as being unlimited. THATS THE PART WHERE YOU DON"T UNDERSTAND AND ARE THE ONLY CUSTOMER OF TWCs or RR that bitches about this.
CRY CRY CRY CRY! |
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