jc100
join:2002-04-10
2 edits | Very Easy to Win
I had this exact same problem with Road Runner a few years back. Let's say they haven't bugged me in several years. First, print out the webpage where it states unlimited. Save a copy of the webpage. Next, contact your local attorney general and forward them a copy of the documents. On the complaint, list false advertising and bait & switch. Obviously, if it states unlimited, and they still are advertising the service, they are selling something they no longer offer. Hence, the bait and switch on the complaint. Next, contact the local Better Business Bureau. Have as many people as you possibly can go about this. Trust me, it works. I got called by road runner 3 different times on this vary matter when they wanted to do caps. Each time they changed their caps, I contacted again. I think enough people responded to my DSLREPORTS story as well and let's say RR has no caps anymore. Quite amazing what rallying your local citizens can get accomplished. Anyhow, I hope people with CableOne will follow this advice. I can attest that 2-3 years later, I am happily cap free as is everyone else in this area. |
