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CAL1228

@insightbb.com

reply to dishrich
Re: [Connectivity] Moving Insight cable modem temporarily

Thanks for that detailed reply. That information is very helpful.

(1) My family in Decatur has analog-only cable services. They used to have extended basic service (all of the non-digital non-premium channels), but have only had analog basic cable for about the last year or so. AFAIK, they have *never* had a digital box on that line.

(2) When they switched from the extended basic to the basic service, a technician came out and placed a filter (copper in color, about an inch or so long) on their line, directly on the outside of the house, right where the cable comes in. It seems like this is the only thing that's keeping them from getting the rest of the analog channels, and I've contemplated just going out and taking off that filter before, but haven't done so.

Not sure why they'd be placing the filter on the line on the house instead of up on a pole somewhere, but if this is the case, is it likely that that is the only filter on the line (the one on the side of the house where the cable comes in)?

dishrich

join:2006-05-12
Springfield, IL


1 edit
said by CAL1228 :

Not sure why they'd be placing the filter on the line on the house instead of up on a pole somewhere, but if this is the case, is it likely that that is the only filter on the line (the one on the side of the house where the cable comes in)?
Obviously the cable tech "de jour" didn't feel like climbing their pole or unlocking their backyard pedestal to put the trap in the proper location. But you should be aware that that trap alone might also block cable modem service, since some of the older traps Insight used simply cut everything off above ch 23 - the new ones for basic ONLY block 23 thru 68, so as to not cause modem problems for basic-only, cable modem subs. Can they get ch 71 or 72 on their TV's - if they cannot, then your modem will not work with this trap in the line, either.

BUT, do NOT assume the filter I was speaking of is NOT on their line as well - you need to look up on the pole or in the pedestal to verify this. But since you tell me they have NEVER had a digital box, it's very likely they DO have one of the high-pass filters in their line I spoke about.

(If somehow the expanded basic trap was to "disappear", serves them right for being so lazy in putting it on the house)
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