Gemologist
Premium
join:2001-11-15
USA
clubs: 
1 edit | Wrong kyraeus-- Embarq just plain sucks!
Sorry, but Embarq just plain sucks!
First off, I am like 100 feet from the CO, it is literally right up the street. The local techs have checked everything on my end of things and it has nothing to do with me or my equipment. I tis NOT even on the local end of things! It IS a lack of bandwidth!! Embarq does NOT have enough to support their current customers! This came directly from Engineering! This is the PA/OH areas hopping through CHI or ROA hops on Sprintlink.
My requirements were far from asking too much, lol. All I asked for was a working connection! Every single night starting around 4-4:30pm until 1-1:30am the speeds would drop down to below 1M, most time dropping down below 500K. Now, along with this came tons of Packet Loss as well as pings averaging 350ms to 1000ms.
The connection was junk and made browsing even slower then a 56K dial up line!! In fact my God Daughter's Mother, who is still stuck with Embarq for a few more months, made this comment the other night while on the phone with me, "I think I would be better off back on my dial up, it was faster browsing the Internet." And she is a complete computer know nothing but how to browse the web and check email!!!
I had to give up gaming because it was not even doable on Embarq's service! Heck, in most cases, browsing the web was not even doable!
The problem could have been fixed, had Embarq just added more bandwidth!! But that would cost too much money of course.. ripping off customers was easier and made them $$$.
Sprint/Embarq were well aware of the issues for over 2 years!!!!! They even told me what they were, lack of resources to support the amount of customers. But yet nothing was done about it the entire time!! Embarq obviously doesn't give 2 craps about their clients and never will either! The local Techs were top notch, but they can't do things the Company itself refuses to do. Just look.. they took away our webspace, backup 56K (which was a major necessity..lol), took away good email and gave us this crappy stuff, etc. Then to top it off, spam the heck out of us with Ads on their website and Email panels to make even more $$$ from us!
BTW.. if 1.5 is all they have to give.. fine.. they were NOT even providing that during peak hours!! ROFL
Enough said!
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