| Most Cable ISPs stink anyways I've dealt with quite a few ISPs over the years.
Road Runner - when it worked it was great. Too often it didn't work. The CSRs were untrained, the service techs were bad mannered. The last straw was when the 4th service tech came out admitted the problem was with the box outside. I stated I was tempted to cancel all services, he said something smart, so I had all services pulled, and spread bad PR to all of my friends/family. It worked on 60% of them.
Cox - horrible, horrible company. I had their broad band out west (AZ). Like RR, when it worked it worked well. CSR/TSRs untrained imbeciles. I also used to work as a Cox TSR in a call center. Bad company is all I can say about that Though, that was 2 years ago, a lot could (hopefully  ) have changed since then. Most of the level 1 techs got their job because they could spell mouse. Not much more was needed!!!
Qwest - Great service, great CSRs. Never an issue.
Embarq - Great service, great CSRs. Never an issue.
WOW - Fantastic!!!!! Hardly ever an issue, besides IMO low quality VOIP, The VOIP quality has gone up recently, or I've gotten used to it. |
