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Forums » EarthLink Backs Away From Helio » Rumor has it...
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MVNO Koolaid doesn't taste good anymore? »
« Prepaid is becoming the new long-distance.  
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hottboiinnc
ME

join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable

reply to jimbo48
Re: Rumor has it...

Since when do you have to be qualified to know how to outsource tech support and most of your operation that the customer's interact with? Covad already out sources tech support and Customer Service. No problem there. Just now need the in house techs that are in the states. No problem keep the ones they already have.


jimbo48

join:2000-11-17
Hayward, CA
·AT&T DSL Service
·EarthLink

reply to fatmanskinny
Where is ELNK going to get qualified people to run the COVAD portion?
But then this is just rumor mill speculation. I sure don't relish the idea of ELNK being "gobbled up" and having to re-provision with yet another ISP that "stretches the truth"

vinnie97

join:2003-12-05
Mesquite, TX
reply to fatmanskinny
Covad's a good choice. The home phone/ADSL2 service they offer in conjunction with Earthlink could serve as the coming residential Covad ADSL2 service.


fatmanskinny
Premium
join:2004-01-04
Wandering
·Comcast Digital Vo..
·Comcast

  EarthLink is either going to be gobbled up by another company or buy another company (they are looking at Covad) in Q1 2008.

Got this from an internal source.
--
The only place where Success comes before Work is in the dictionary.
Forums » EarthLink Backs Away From HelioMVNO Koolaid doesn't taste good anymore? »
« Prepaid is becoming the new long-distance.  


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