http://www.dslreports.com/forum/r19125732 en Thu, 21 Aug 2008 04:54:22 EDT Thu, 21 Aug 2008 04:54:22 EDT http://www.dslreports.com/forum/remark,19125974 matt314159 : You listed the only company I've heard that most people agree is actually WORSE than charter, and that's QWEST. I've heard nothing but horror stories about that company. You definitely made the right choice in sticking with charter. ]]> http://www.dslreports.com/forum/remark,19125974 Sat, 22 Sep 2007 19:00:13 EDT http://www.dslreports.com/forum/remark,19125732 KoRnGtL15 : I agree with what you say about the support and what not. They pulled the same thing on me with the modem deal. Ive had my own since day 1. And since the bill is just paid. I got to looking and they charged $3 extra bucks each month. This was 11 months worth. I called customer service and there was no hassle with credit being credited to the account. My only choice for service out here is Charter and Qwest. Qwest only offers 1.5 mb dsl service. Way to slow. Charter offers 3mb, 5mb and 10mb. Im on there 3mb plan but with a 5mb preview until Feb 2008. Its $29.99 right now and in Feb im staying on the 5mb plan. Which jumps it up to $39.99. While pricey. I simply dont have any other choices in my area for service. Which really stinks. Service has been pretty reliable. ]]> http://www.dslreports.com/forum/remark,19125732 Sat, 22 Sep 2007 18:07:31 EDT