  NewUser5
@optonline.net
| [iO] Bring old cable box with me.. ?
I currently have iO, just a couple of premium channels (HBO / Encore / Showtime), and I am moving in 2 weeks. The landlord does have Optimum cable, but just basic. My question is when I move, do I just call Optimum for my change of address and hook up my old cable box at my new place? I'm just hoping they do not have to run another line since the cable plan I have now is different than theres.
Thanks in advance for any help. I'd call and ask myself, but last time I called was when HBO wasn't working for the last episode of the Sopranoes.. had me on hold for 50 minutes, and never got it working until the tech came the next day.. BAD cable lines heh. |
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  Morbid Angel Bitten By The Wolf Premium join:2002-12-12 Bethpage, NY | It is to my understanding that every account at any address needs their own drop to the house. |
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 frankie balz
join:2001-05-01 Garden City, NY | reply to NewUser5 bring it back and get newest one.
call CV up and they will change your address in cable data
im a former tech |
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  RickNY Premium join:2000-11-02 New York
| said by frankie balz :bring it back and get newest one. call CV up and they will change your address in cable data im a former tech You cant just call up and change the address without setting up service at the new apartment in your name.. That requires them to run a new drop. If your landlord is splitting his cable and letting you use his service, its theft of service. |
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  RARPSL
join:1999-12-08 Suffern, NY
| said by RickNY :said by frankie balz :bring it back and get newest one. call CV up and they will change your address in cable data im a former tech You cant just call up and change the address without setting up service at the new apartment in your name.. That requires them to run a new drop. If your landlord is splitting his cable and letting you use his service, its theft of service. Split or no split so long as there is a drop in the new apartment, I fail to see why his box does not constitute a 2nd box so long as he pays for it. The box is addressable so just because the landlord's box only gets basic, does not preclude the other box from having a different line-up. |
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  La Luna Surviving Ashraful Premium join:2001-07-12 Warwick, NY clubs:
·Optimum Online
·Vonage
| said by RARPSL :Split or no split so long as there is a drop in the new apartment, I fail to see why his box does not constitute a 2nd box so long as he pays for it. The box is addressable so just because the landlord's box only gets basic, does not preclude the other box from having a different line-up. He can't just change his address (which is what he said he wanted to do) and hook up his box in an apt and tap off the landlord's line. Legally, he needs his own account and his own drop.
Whether the box will work on someone else's account is a moot point. -- JIHAD WATCH~~9555 DEADLY TERROR ATTACKS SINCE 9/11 |
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  RickNY Premium join:2000-11-02 New York
| reply to RARPSL said by RARPSL :Split or no split so long as there is a drop in the new apartment, I fail to see why his box does not constitute a 2nd box so long as he pays for it. The box is addressable so just because the landlord's box only gets basic, does not preclude the other box from having a different line-up. There are two reasons... Once again, splitting a cable signal for an accessory apartment is theft of service.. Secondly, from a technical standpoint, if the landlord has just basic cable, there will likely be a basic trap on the drop to begin with, which would prevent all the channels from being received, even with an addressable box. The OP has two options here.. He can call up CV and move his service to the new address -- if CV is not satisfied that the address is a multiple dwelling unit, they may not even agree to set up service there in his name. If they do, they will require a separate drop for the OP simply because they have no recourse over the physical drop if one drop services two accounts should one of the customers change the service, or if one of the customers becomes delinquent and the service needs to be disconnected. If they do not agree to setting up new service at the OPs new location, then the only thing the OP and landlord can do to give the OP the services he wants, is to have the landlord subscribe to those services, pick up equipment, etc -- and make arrangements for the OP to pay the landlord on the side for the additional cost -- this scenario goes back to the first point, that it is theft of service and illegal -- if the OP and landlord are OK with that, then that is the only way they could use the existing service to add the OP's desired services. |
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  fcisler Premium join:2004-06-14 Riverhead, NY
| reply to NewUser5 I don't know where you people get your information....
You do NOT need a new drop for an apartment. Period. End of story.
Now - if you move in and you just "hook up" without paying for service, yes - that is theft of service and illegal. If you are paying for service and have a "contract" with OOL, then it's perfectly legal.
If there's already a drop going to the house, and the signal is fine, most techs will just drop a splitter and be done (happened in 2 apartments for me). If the signal isn't up to par (happened in one apartment), they will run another drop for you.
Again, it depends on the signal and it is up to the installer/tech.
As for the box - take it with you. The chances of it working for anything but basic cable are slim. There's a good chance that when the installer comes out, they will bring you a new box.
Twice when I moved I brought the box. Both times, after going back and forth with tech support, they weren't sure what to do. Bringing the box to the walk in center for a swap was all it took to work. The third time the woman on the phone asked me what boxes I currently had, and the installer brought out the same model for me (i also needed a drop from the road - house had no cable).
If you do not get anything but basic channels, they will need the number off of the card, as well as the SAB number on the box. If they don't ask for that, don't even bother staying on the line. The first time it happened to me, I finally got a tech who was able to get me back all my channels - only to have them disappear in another 2 days. A box swap fixed that issue permanently.
Either way...just notify OOL/CV of the change of address, and bring the boxes - unless they tell you otherwise. If they don't work, try giving the 800 # a call - or just swap them. |
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  RickNY Premium join:2000-11-02 New York
| said by fcisler :I don't know where you people get your information.... From personal experience in two apartments that I was in in private homes that were the same situation as the OP.. One was on CV of Hauppauge, the other CV of Brookhaven.. In both instances, they said it was necessary for a tech to come out and install a new drop because there was existing service at the address under a different name.
Say what you will -- you got lazy techs that didn't do their job properly.. You're paying full price for service in that situation, and you settled for the tech siphoning off of someone else's drop.. And what happens when the landlord decides he wants to go to satellite or FIOS? CV is going to come out and trap or disconnect the drop - and where does that leave the OP? He's setting up service at the new address and paying full price -- he ought to be getting exactly what he is paying for. |
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 rickonline
join:2005-11-15 North Bergen, NJ
·Verizon Online DSL
| reply to NewUser5 The OP did not specify his location. If he is moving into a private home that has been illegally split up into apartments then CV will not install a separate drop for the illegal apartments. This happened to me in Brooklyn. There were 3 apartments on one floor and 2 were illegal. Only one of the 3 could get cable service. The other 2 were out of luck. The plus side was that any one of the 3 apartments could get cable service. So if the tenant with cable service moved out then another tenant could get the cable service. Since the OP is including his landlord in his post then I assume he is moving into an illegal apartment or room. -- Rick |
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  fcisler Premium join:2004-06-14 Riverhead, NY
| reply to RickNY And i've dealt with 4 apartments now, and each one has told me the same thing: If the signal is fine (AFTER the splitters), then they use the existing drop...if not, they run a new one.
I don't care if i'm "siphoning" off of someone else's drop - as long as the signal meets specs, then theres 0 difference.
As long as his service works (using a new drop or existing), then how is he not getting what he payed for? |
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 Insider101
join:2006-09-19 Brooklyn, NY | reply to NewUser5 What happens when the landlord is non pay disco and they come to cut his services at the pole ? What do you think will happen to your services? |
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  RARPSL
join:1999-12-08 Suffern, NY
| said by Insider101 :What happens when the landlord is non pay disco and they come to cut his services at the pole ? What do you think will happen to your services? So long as they are aware of the existence of more than one account on the drop, all they should need to do is disable the Landlord's PROGRAMMABLE STB. This leaves the tenant's box working. |
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  RickNY Premium join:2000-11-02 New York
| said by RARPSL :all they should need to do is disable the Landlord's PROGRAMMABLE STB. This leaves the tenant's box working. Why would the landlord even have a STB? The poster said he has just basic cable.. Basic, systemwide, does not require a box anywhere.. Family cable requires a box only in NYC & Newark (IIRC)
And again -- the landlord, with basic only, (is supposed to have) a basic trap on the line blocking the RF between channels ~23 - ~90 -- that alone would prevent the OP from receiving analog channels in the family package using the landlord's drop.
What I dont get is -- what exactly is the aversion to another drop? |
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