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Forums » US Telco Support » AT&T » AT&T U-verse » U-verse internet only justification
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U-Verse available in SANTA ROSA, CA »
« [NEWS] U-Verse Hits Northeastern Illinois  

treaders

@swbell.net

U-verse internet only justification

On www.att.com/UverseModifiedNeighborhood/index.html it states:

"Because AT&T U-verse members will gain the most features and benefits from having both AT&T U-verse TV and AT&T U-verse Enabled Internet, Internet must always be bundled with TV. Customers can purchase AT&T U-verse TV service as a stand-alone product, but they cannot order AT&T U-verse Internet service only."

I do not understand this reasoning for not offering Internet as a stand-alone product?

I would like to increase my current AT&T ADSL speed from 1.5Mbps but due to my distance from the exchange this is not possible. I thought U-verse's VDSL option would solve the problem but apparently I'm not eligible because I do not want the TV portion (I have DirecTV because they offer the international sports I want).
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

Re: U-verse internet only justification

said by treaders See Profile :

On www.att.com/UverseModifiedNeighborhood/index.html it states:

"Because AT&T U-verse members will gain the most features and benefits from having both AT&T U-verse TV and AT&T U-verse Enabled Internet, Internet must always be bundled with TV. Customers can purchase AT&T U-verse TV service as a stand-alone product, but they cannot order AT&T U-verse Internet service only."

I do not understand this reasoning for not offering Internet as a stand-alone product?
Would you pay the same price for Internet only as AT&T will charge for U-Verse? I didn't think so. When it comes to business decisions, the bottom line is the bottom line.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
treaders

join:2007-09-23
Houston, TX

Re: U-verse internet only justification

Agreed, your explanation makes sense but why not offer the internet only at a lower rate?

Given that the U-verse VDSL internet speeds appear to be faster (and more accessible) than the AT&T ADSL speeds.

I cannot obtain faster than 1.3Mbps on my AT&T ADSL connection because of my house's distance from the exchange (approx. 12,500 feet). I am assuming that U-verse will have fiber-optic cable closer to my house and therefore my accessible internet speed would increase, at least greater than 1.3Mbps.

Appreciate your thoughts.
cwh

join:2006-05-14
San Antonio, TX

Re: U-verse internet only justification

My guess is for the time being they are going to have enough people willing to take the tv/internet bundle to not worry about losing the few customers who only want the internet portion. At some point, they will migrate legacy adsl customers onto the new network.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME


1 edit
I'm at 12,300' from the CO, and I'm capped at 1984/512kbps.
Uverse brings the fiber to the node (breakout box) typically up to 3000', allowing overall speeds over 100Mbps on VDSL 2+.
Rates are currently capped at 25Mbps, and 6Mbps is the max allowed for Internet

I suspect, just as AT&T didn't want dry loop DSL, they don't want Internet only Uverse. You could probably get U100 + Internet 6Mbps and that's as cheap as it'll get.

--
Canada = Hollywood North
vinnie97

join:2003-12-05
Mesquite, TX

Re: U-verse internet only justification

Let the forced bundling continue, aye. Fuhgettabout it, AT&T.
treaders

join:2007-09-23
Houston, TX

At »www.att.com/Uverse/files/u-verse···ml#Order it now says:

"May I order only AT&T U-verse TV, or only AT&T Yahoo! High-speed Internet U-verse Enabled service?
Yes, but you get a discount for having both services. Please visit »uverse.att.com for more product and service information."

I have not yet worked out how to order internet only though.

d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV

Re: U-verse internet only justification

Maybe internet only is under the "build your own" section?
Enlightener

join:2006-01-28
Cedar Park, TX
You left out the word (Build Your Own ) `package`. And if there concept of a package is a single service, starting at $54.95 sure is expensive for 1.5MB service.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: U-verse internet only justification

I'm sure there are many that would like to have Internet and Wireless or Internet and VoIP without TV from AT&T.
Qwest appears to be going for high speed DSL w/o TV... why can't AT&T.
--
Canada = Hollywood North

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: U-verse internet only justification

It looks like AT&T CAN and DOES offer VDSL (dry no less) Internet service... you just have to order it through a San Antonio office.

I received one of those $50 reward junk mail items if I sign up for AT&T Yahoo Internet 'pro' or higher speed.

Well, AT&T no longer offers pro speed at my address (even though I have 3008/512 package on DSL-Ex, and I'm sync'd at that rate!).

I called the 1-866 # to find out what the deal was, as I don't qualify for 'pro'. The C.S. rep was nice enough, and apologized for the confusion, as I don't qualify for it on DSL, but attempted to sell me on Uverse 'pro' or 'elite', which doesn't have the rebates
I told him that its no good, as I'm in contract for my TV, and don't want to deal with the outages reported (vs. ~5 minutes since 2003 on DTV due to heavy rain).

He then went to say that I could purchase Uverse Internet ONLY 'pro' for $30/month, or 'elite' for $40/month.
This is GOOD NEWS! I even made sure it didn't require POTS/LD! I mentioned that I'd have to wait for my DSL contract to be up, as well as AT&T to launch VoIP before I'd switch. I have the callback # for ordering it
--
Canada = Hollywood North
BullyRED

join:2004-04-08
Grayslake, IL

1 edit

Re: U-verse internet only justification

Ignore me...I somehow replied to this thread without seeing the entirety of it...

MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

order internet+TV and then cancel the TV portion. They're not going to go to the effort of moving you off the lightspeed network (moving you off the VRAD).
--
MarkyD, Paper Tiger
MCSA 2K3, SCNP, MCDST, MCITP, ACHDS, ACDT, ACPT, ACTC, A+, Network+ Security+, Server+, Certified Ethical Hacker
Frohike
Premium
join:2000-07-23
Waxahachie, TX

Re: U-verse internet only justification

said by MarkyD See Profile :

order internet+TV and then cancel the TV portion. They're not going to go to the effort of moving you off the lightspeed network (moving you off the VRAD).
Won't work. Cancel TV - the internet goes with it. The ordering system doesn't allow the rep to seperate it.

MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

Re: U-verse internet only justification

said by Frohike See Profile :

said by MarkyD See Profile :

order internet+TV and then cancel the TV portion. They're not going to go to the effort of moving you off the lightspeed network (moving you off the VRAD).
Won't work. Cancel TV - the internet goes with it. The ordering system doesn't allow the rep to seperate it.
actually, several people have done this successfully. It's a "loophole" if you will.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: U-verse internet only justification

how much does VRAD based Internet only option cost them ?
--
Canada = Hollywood North

MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

Re: U-verse internet only justification

said by en102 See Profile :

how much does VRAD based Internet only option cost them ?
normal prices. $35 for elite.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest

said by Frohike See Profile :

Won't work. Cancel TV - the internet goes with it. The ordering system doesn't allow the rep to seperate it.
... By design. Unless you're saying that software cannot be updated.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

said by Frohike See Profile :

said by MarkyD See Profile :

order internet+TV and then cancel the TV portion. They're not going to go to the effort of moving you off the lightspeed network (moving you off the VRAD).
Won't work. Cancel TV - the internet goes with it. The ordering system doesn't allow the rep to seperate it.
According to the 'sales kid' that was here, if you have Internet, they can't offer the same rate on standard DSL (i.e. I have 3000-1500/512 on DSL as 12,000', and I went to 6Mbps/1Mbps), they would allow you to keep the Internet service. I haven't tried this (yet), but may try it after my DTV and DSL-Extreme contracts are up.
--
Canada = Hollywood North

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Yeah - sort of sucks. I have DTV as well.

I suspect that TV service is a service that more people are willing to pay for the infrastructure overhead than Internet, which is why they've chosen to do it this way.

Eg. DTV x 3 tuners on plus package (+180 channels) = $55/month
While the U200 package 'has more' channels, it misses many of the ones I currently have (more isn't always better), forcing me to look at U300.

U200 = 59/month for 3 tuners
U200 + 1.5Mbps = 74/month
U200 + 3.0Mbps = 79/month
U200 + 6.0Mbps = 89/month

U300 = 79/month, discounted to 64/month for 1st year (2nd year = add $15/month for all U300 items)
U300 with 1.5Mbps = 79/month (same as w/o Internet)
U300 with 3Mbps = 84/month
U300 with 6.0Mpbs = 94/month
Note: the $15/month 'movies' discount is good for a year, and looks like 'movies' can't be removed from U300
BASICALLY: ADD $15/month to ALL U300 packages AFTER 1 YEAR

U400 = 99/month, discounted to 84/month (1st year $15/month discount)
U400 + 1.5Mbps = 99/month (+15/month after 1 year)
U400 + 3.0Mbps = 104/month (+15/month after 1 year)
U400 + 6.0Mbps = 114/month (+15/month after 1 year)

What I currently have:
DTV (old plus package x 3 tuners) = $55 + tax ($59)
POTS
DSL-Extreme 3.0 (2Mbps capped) = $24.98 + tax ($26)
Total: 85 + ~10/POTS = 95
Which puts me about the same as U300 + 1.5Mbps.

Assuming I get rid of POTS (currently use POTS unlimited for $45/month) and go to CallVantange (or similar)

U300 + 3.0: 84/month (really $100) + Vonage/Call Vantage $25 = $125 + taxes

DTV + DSL-Extreme + POTS = $58 + $26 + $45 = $128 + taxes/fees

POTS fees are expensive.

Cable (TW): (TV/HSI/Phone)
'All the best' for 12 months = 89.85 (extra charges for 2nd/3rd tv not listed $6.95/tv programming fee, $4.01/device 'rental' fee x 3)
Regular non-promo price: 114.95 (6Mbps/512kbps)

Prices all look pretty similar once you're done nickel and diming and adding in the taxes/franchise fees/usf, etc.

It comes down to stating ... who has what YOU want for the best price?
--
Canada = Hollywood North

Shadow01
Premium
join:2003-10-24
Wasteland
·AT&T Midwest

Everyone is missing the point that at&t is not banking on internet for profit growth. IPTV is what they have CHOSEN to promote. In short IPTV sales is important and an internet sale is not or is a lot less important. You need to get past thinking that internet is the most important product in their bundling.
--
R.I.P. Moby 1964 - 2007
Freezone

join:2000-09-29
Southfield, MI

Re: U-verse internet only justification

That may be true, but i would pay them $100+ a month for 25mbs. They could run a second line or use the bandwidth available if it is thyere.

MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

Re: U-verse internet only justification

said by Freezone See Profile :

That may be true, but i would pay them $100+ a month for 25mbs. They could run a second line or use the bandwidth available if it is thyere.
What I don't understand:
Why won't AT&T offer some crazy high speed internet-only profile, say, 30mbps, for a high price? I mean, at LEAST OFFER those kinds of speeds...for those who want to pay it. It doesn't make sense to me.
mjwise

join:2007-05-09
Ann Arbor, MI
·AT&T U-Verse

I'm almost in the same boat as you, except that I'm apparently slightly too far from the VRAD for U-Verse at all at this point. I'm sure I could get a heck of a faster than 1.5Mbps DSL internet-only service from the VRAD though, which is what I'm stuck with right now from the CO.

But the TV portion is viewed as the cornerstone of the service (ha!) so you're unlikely to see unbundled internet offers anytime soon. And letting people get U-Verse internet-only that would generally not qualify for TV+Internet would cause non-uniformity of the service, or something. And unbundled high-speed internet connections? Ye gods! That cannot be allowed!

ftthz
If love can kill hate can also save

join:2005-10-17
wouldn't mind internet only ... but if there tv is even a little better than cable i'm all for it for the right price.
treaders

join:2007-09-23
Houston, TX

I'll live in hope that 1 day I'll be able to increase my DSL speed, whether it comes in the form of ADSL, VDSL or another variation.

I just cannot face going back to cable (Time Warner now Comcast) in the Houston area. The unreliability of their network drove us crazy!
richierudman

join:2002-05-18
Stow, OH

I got stuck with only UVerse internet because they couldn't get the TV at 3150ft. I had ADSL, but they cancelled it thinking I had UVerse. So, I am stuck, unless I change m mind with only UVERSE internet. Only keeping it because of the 800kb uploads. Hopefully sometime soon they will be able to enable the tv portion.

Bradddd

@dslextreme.com
Actually a u-verse employee came to my house and said you CAN cancel the TV and not the internet.

Anyone know why they only allow 6.0mbps

Verizon allows 30 on their fiber optic network
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

Re: U-verse internet only justification

said by Bradddd :

Anyone know why they only allow 6.0mbps
It is not what is "allowed", it is what is provided. AT&T installs FTTN (the VRAD being the "N") for the sole purpose of selling TV. They don't want to not put TV out of those fancy, expensive boxes that have to be paid for by subscription.

Perhaps if you offer to pay them double for fast Internet (25mbps, tops) what they collect for IPTV?

Would you really pay $100 per month for Internet only? I wouldn't, and I think very few would (I would not pay my old dial-up provider $99 per month for their SDSL product, either).

If I can't get HSI for under $30 per month I'll go back to dial-up.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
Freezone

join:2000-09-29
Southfield, MI

Re: U-verse internet only justification

I would sign up for $100 25/2 service so fast it would not even be funny. I used to pay $110 a month for speakeasy 6/768. I currently pay for both comcast and u-verse internet.

MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

Re: U-verse internet only justification

said by Freezone See Profile :

I would sign up for $100 25/2 service so fast it would not even be funny.
Ditto. I'm on FTTP, as well...I'd pay for 25/2 if they'd give it to me.
rugby
I think I know it all.
VIP
join:2000-09-26
Camby, IN
Hell yeah, I pay $80/month for Static Elite, I would pay $20 more/month for that speed.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest

It's purely for (anti)Competitive reasons. This keeps you off Cable and off DirecTV, for example. It also means they know you're more likely to suffer with problems with the TV service in order to not forfeit your solid DSL line. Yes, it does suck.
langanfam

join:2006-09-30
Altadena, CA

My post before was from "Bradddd", I forgot I had a registered account.

Anyways we took the plunge and canceled DirectTV and DSLExtreme and now have ATT U-Verse.

I will say I'm impressed. The internet is a full 1mbps faster even though I supposedly had the 6.0 package through DSLextreme. Also my upload speed doubled, which is nice considering I use my upload very often.

Also I like the tv better then directtv. We got double the channels for the same price. Also you don't have to wait to watch certain movies on HBO, Cinemax, ect. you simply watch them WHENEVER you want, no set stop or start time, best feature in my opinion.

I had to pay $200 to get out of contract with DirectTV, but at this point it seems worth it. Also ATT is growing so fast that I see many more great features being added in the future.

Oh yea one other thing, the install tech told me they have the capability to run 15mbps or faster, but they just havent allowed it yet, but the technology is supposedly there, hopefully we will see it soon.

kilometers

join:2007-01-24
Sacramento, CA
I'm just wondering. Even if they ever did offer an internet only package (haha, yeah right) would their vdsl setup allow for faster upload speeds than 2mbps?
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

Re: U-verse internet only justification

VDSL allows for 52Mbps/16Mbps. Assuming that AT&T will offer it.

»electronics.howstuffworks.com/vdsl2.htm

I am just wondering how they will react when Comcast begins to deploy Docsis 3.0 in my region?
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: U-verse internet only justification

said by NormanS See Profile :

VDSL allows for 52Mbps/16Mbps. Assuming that AT&T will offer it.

»electronics.howstuffworks.com/vdsl2.htm

I am just wondering how they will react when Comcast begins to deploy Docsis 3.0 in my region?
VDSL is good for 52/26Mbps,
VDSL2/VDSL2+ is good for +100Mbps
»ist-muse.org/Documents/NOC2005/S···orks.pdf
--
Canada = Hollywood North

kilometers

join:2007-01-24
Sacramento, CA
·SureWest Internet
·AT&T U-Verse


1 edit
I'd be extremely happy if they just let me have 10/10. If they're spending the money on setting up these FTTN connections they need to offer more than just TV tied with lackluster speeds when the line is capable of more. Why turn down extra business because they don't want to offer straight internet connections that utilize the bandwidth capabilities of vdsl...

Oh well. Their loss.

IdahoEv

@speakeasy.net
I just ordered U-Verse because the sales rep who came to my door told me the TV connection is free for the first month and I could cancel it anytime during that month to get just the internet.

Was the guy lying to me?
koolkid1563
Premium,MVM
join:2005-11-06
Powell, WY
clubs:
·Bresnan Online

Re: U-verse internet only justification

You do get TV for free for the first month, but you still have to pay for the internet, which isn't that bad anyways.

As for the option to keep the internet after you cancel TV, that used to be a loophole in their system, but I don't know if it is still there.

KYOTO

@sbcglobal.net
From my xperience, you gain nutting by switching to UVerse enabled internet. I had Pro Uverse enabled internet at the same speed as the non Uverse enabled internet(HSI Pro) but got charged more so I cancelled.

See 12 replies to this post

apeface

join:2000-09-16
Mckinney, TX
·AT&T U-Verse

How many people hunt down websites to post how great something. Not to many. You can find just as many people bitching about FiOs, Cable, or any other product offered by any company on the planet.

If you come here and say 'my service works good' your called a shill and flamed.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: U-verse internet only justification

My service works good (at least now that AT&T has done line conditioning). I may try it out for a bundled discount:

AT&T Wireless (Mobility?)
AT&T Uverse Internet
AT&T Uverse VoIP

Cable VoIP + Internet is similarly priced.

Triple play with TV isn't an option for me.
I don't need the top tiers of Internet (+10Mbps),
and I _really_ don't want to pay more than what I do now (I'd actually prefer to pay less).

Flame away.
--
Canada = Hollywood North
Stringrazor

join:2003-05-07
Burbank, CA

Re: U-verse internet only justification

After years of frustration trying to get better than 1.5MB/312k Earthlink ADSL (over ATT lines), I switched to ATT provisioning and got the speed bumped to 3mb/512 and a lower rate to boot (not to mention direct American support instead of EL's India desk). I believe I'm about 7k ft' from the CO and with work I might be able to get ATT to clean up the line and bump up my speed to 6MB but it'll take some effort. U-Verse has just recently become available (at least that's what the web site says now when I put my tel# in - I also got a rebate offer via snail mail). I looked over the packages and was disappointed there are no ISP-only packages offered. The max connection speed of 6/1mb is still pretty dismal compared to what friends with FIOS have so I'll probably wait and see for now.

I also couldn't find anything that described what effect if any the U-verse digital TV traffic had on the effective internet bandwidth. How does that work?

MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

Re: U-verse internet only justification

said by Stringrazor See Profile :

The max connection speed of 6/1mb is still pretty dismal compared to what friends with FIOS have so I'll probably wait and see for now.

I also couldn't find anything that described what effect if any the U-verse digital TV traffic had on the effective internet bandwidth. How does that work?
I don't think you'll hear any arguments about 6/1 being a little pathetic for this service. However, it's better than the speeds you're getting now! I'd do it if I were you.
The video streams do not cut into your internet speed, and vice versa. they are kept entirely separate.
Stringrazor

join:2003-05-07
Burbank, CA

Re: U-verse internet only justification

Yeah, but I'm paying less than $25/mo for my current service. I don't need to be an early adopter in my area. I'll keep tabs on the service and wait at least another quatrer or two. One thing about the DSL service I have now is it's rock solid and only "goes out" when my old Netgear router crashes.
wingrider01

join:2006-07-25
Saint Louis, MO

The main problem here with te bundling is the limitations that are imposed in the TV portion of the system. A total of 4 tuners is not flexible enough, add to the fact there can only be a single DVR, a single HD feed is just to big of a limitation. I am currently running 4 DVRs, all of them HD. The whole house viewing/dvr might be a saving grace depending on how the unit is setup.

I would love to dump Charter HSI, but I refuse to dump the capabilities of my TV installation for what Uverse is offering, if falls woefully short of what I currently have installed.
Forums » US Telco Support » AT&T » AT&T U-verseU-Verse available in SANTA ROSA, CA »
« [NEWS] U-Verse Hits Northeastern Illinois  


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