DrDog
VIP
join:2006-07-28
Fort Erie, ON | on site techs
have you had someone around other than me? I don't try and miss calls. If you are booked and in my lineup, you will get looked at |
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urbanriot
join:2004-10-18
St Catharines, ON
 ·Cogeco Cable
| I'd actually written the above long before you came out; previously I'd had horrible experiences with calls and scheduling. I had to leave for a family emergency for 10 mins once, and while I was on my way back, the guy couldn't wait when I was 2 mins away. The Cogeco representative told me, "Sorry, he's in a rush and can't wait." And I'm thinking, "what rush, if I wasn't there, he would have been working on my problem not rushing wherever he had to rush to."
I'll re-read and correct when I get home tonight, I'd hastily edited it to include my recent frustrations with the newly enforced bitcap so it might have some old review. |
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urbanriot
join:2004-10-18
St Catharines, ON
·Cogeco Cable
| reply to DrDog
said by DrDog  :have you had someone around other than me? I don't try and miss calls. If you are booked and in my lineup, you will get looked at Updated my review. No, you're one of Cogeco's best assets and it definitely wasn't directed at you. Unfortunately, I went through a few other people before you were able to fix things up and I might have kept my digital cable TV if the other guy was able to fix the picture dropouts last year. |
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