urbanriot
join:2004-10-18
St Catharines, ON
 ·Cogeco Cable
| reply to DrDog
Re: on site techs
I'd actually written the above long before you came out; previously I'd had horrible experiences with calls and scheduling. I had to leave for a family emergency for 10 mins once, and while I was on my way back, the guy couldn't wait when I was 2 mins away. The Cogeco representative told me, "Sorry, he's in a rush and can't wait." And I'm thinking, "what rush, if I wasn't there, he would have been working on my problem not rushing wherever he had to rush to."
I'll re-read and correct when I get home tonight, I'd hastily edited it to include my recent frustrations with the newly enforced bitcap so it might have some old review. |
