ejm604
join:2007-09-09
Philadelphia, PA | reply to username1961
Voip.com Issues
I agree with 1961. You got service, net result a fair credit.
The people that paid for buy one get one, total 2 years, were jerked around with a play with words and lost credit for the second year term. The company SR folded, not the customer. |
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username1961
Premium
join:2007-08-01
North Royalton, OH | reply to dcurrey
Re: Did anyone get billed from SunRocket
Yes, I agree. Technically it is unauthorized. I was just saying if it was me, I would let them have the money and not bother. If you dispute the $80.22 you will probably get the money back. |
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dcurrey
Premium
join:2004-06-29
 ·ViaTalk
| reply to username1961
I agree with username1961. However someone could argue that they paid SR for 1 year of service. They failed to honor that and are not entitled to anything.
Since SR didn't challenge the dispute is it legal for them to just charge the card again? What would be the point of disputing the charge in the first place. Proper procedure needs to be followed not what would be cheaper for the company.
Looks like this would be an unauthorized charge to me. |
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username1961
Premium
join:2007-08-01
North Royalton, OH | reply to BrianS7
It is cheaper for a vendor to recharge your credit card than challenge the dispute. You received $80.22 worth of service and sunrocket is entitled to that amount. I would just give them that money. |
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