said by tmc8080:1. Fix Billing System
2. Lower prices
2. Upgrade bpon to gpon (rev3)
3. Firmware upgrade all PPPOE to Dynamic IP
4. Swap out/upgrade RF cable boxes for IP cable boxes.
Also, when it comes to their Fiber TV, they need to fix the cable box lag, as what they have now is slow and buggy.
The lag problem is caused by the slow processors and lack of memory in the motorola STB, that is why Verizon put a RFP out for someone to build custom STB's to replace the motorola crap and to enable pure IPTV, the 3 year time line coincides with this since it will take them at least 3 years to design, build and replace all of the motorola boxes they currently have out there with whatever the new box will be especially if they have to send a tech out to every home to do so.
