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dbmaven
There's no shortage
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join:1999-10-26
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1 edit

reply to Karl Bode

Re: Concerns

Most people with HR10-250s are able to get them replaced either for free or a minimal charge, provided your account is in good standing.

Call them up, at the voice prompt say "Cancel Service". This puts you in to a different group of CSRs than "Tier 1". Tell them you went to look for all the new HD channels based on Web News reports but can't get them, and tell them you paid a bundle for an HR10 D*TiVO. I'd bet you'll get a good deal....


Camelot One
Premium,MVM
join:2001-11-21
Austin, TX
kudos:1

Yeah I think all I had to pay was the shipping fee. But I've had mine awhile now, I'm sure offers/deals/options have changed.



Karl Bode
News Guy
join:2000-03-02
kudos:30

reply to dbmaven
I read something about some people needing a new dish as well? Is that true?


WeKnSmith

join:2001-08-09
Noblesville, IN

Yes, the new channels are on a different satellite. They had to come out and install a new dish and installed an HR20 at our place a few weeks back (I already had HD service via two HR10-250 receivers.)

Check out this FAQ. It includes the hardware requirements for the new channels:
»www.dbstalk.com/showthread.php?t=99528



fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo

reply to Karl Bode
Yup. We're up to a big honking 5-LNB dish. From the looks of the mounting hardware, I think it could probably stay lined up after a direct strike from an F-3 tornado. . .



PolarBear03
The bear formerly known as aaron8301
Premium
join:2005-01-03

reply to Karl Bode
You'll need this bad boy, which direcTV will come out and install for free.



PolarBear03
The bear formerly known as aaron8301
Premium
join:2005-01-03

reply to fireflier
I've mounted several... so long as the lag bolts are in good solid wood, I can hang from the mast, and I'm over 200 pounds!



fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo

reply to PolarBear03
And if they're replacing an existing dish where the cabling is already run and the receivers are already active, they can do it in no time! Took my installer about 10 minutes to mount it and align it.


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