cbrain
join:2000-05-21
Silver Spring, MD
 ·VoicePulse for Bus..
 ·Verizon FIOS
 ·Comcast
·Future Nine Corpor..
·VoiceStick
| reply to montano
Re: [VoiceStick] Now Charging MOnthly FEES :(
This months billing date has passed without a monthly charge deduction. The next billing date was set to next month for the second time now. Outbound is working and I can log into my account. All good. My August usage billed at around $15, September at $5 and this month about $.10 in test calls. The current offering is good for some of my calls and nicely fits my setup.
What's wrong with this picture? ...
I'm not sure I want to risk another $10 on Voicestick. In July I had a strong positive feeling.
Well done Voicestick.  |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·Bresnan Online
·VOIPo
| Well, I had gotten my account down below $2-$3 just to see what would happen. My voicestick stopped working about 2 days ago. I looked at my online account, and it showed a balance now of a negative; $-2.45. So, I assume they deducted a monthly charge. I won't put more money into the account. It's still a good service for some people, but it was mostly a backup service for me. I was only doing a couple hundred minutes a month. Not that important to me. I have 2 other services, so I'm not concerned. Later... Mike..... |
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jeffnyc
join:2004-06-09
New York, NY
| reply to montano
I still havent got charged but I noticed they corrected the next billing date to 10/20/07 from 5/20/07 so I guess in 3 days I will see the deduction. I unfortunately have $14 so I'm guessing between now and Nov 20 (2 months of $4.50 charges) I will be used up. |
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celtic
join:2001-02-08
USA
| said by jeffnyc  :I still havent got charged but I noticed they corrected the next billing date to 10/20/07 from 5/20/07 so I guess in 3 days I will see the deduction. I unfortunately have $14 so I'm guessing between now and Nov 20 (2 months of $4.50 charges) I will be used up. Change your account to outbound only and avoid monthly charges. If you plan to give up the number anyway, use your deposit for more outbound and see how they do. The basic service has always been good for me. |
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jeffnyc
join:2004-06-09
New York, NY
| said by celtic :said by jeffnyc :I still havent got charged but I noticed they corrected the next billing date to 10/20/07 from 5/20/07 so I guess in 3 days I will see the deduction. I unfortunately have $14 so I'm guessing between now and Nov 20 (2 months of $4.50 charges) I will be used up. Change your account to outbound only and avoid monthly charges. If you plan to give up the number anyway, use your deposit for more outbound and see how they do. The basic service has always been good for me. If you do have outbound only, what shows up on receiver caller id? Also, I ported my number into VS so I need to port it out. I think changing to outbound only will make my number go to nowhere land. |
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celtic
join:2001-02-08
USA
| said by jeffnyc :If you do have outbound only, what shows up on receiver caller id? Also, I ported my number into VS so I need to port it out. I think changing to outbound only will make my number go to nowhere land. CID shows your Voicestick number 1333123XXXX. If you call that number from outside Voicestick's network you get "your call can not be completed as dialed." |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric
| reply to jeffnyc
said by jeffnyc :... Also, I ported my number into VS so I need to port it out. I think changing to outbound only will make my number go to nowhere land. Jeff ... keep in mind that cancelling a number before porting it out may block the port. I realize that you want to port out a number which you originally ported in --- but just be aware of this caveat. Probably if you start an outward port quickly, your number should still be available to you. |
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jeffnyc
join:2004-06-09
New York, NY | Exactly. Thats why it doesnt make sense for me to change to outbound only. And besides, I can use magicjack for outgoing. I think I will port to OneSuite. |
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trickle
join:2007-10-19 | I tried VS for less than a month and had a terrible experience. Now I'm using Onesuite and so far it's working as promised. |
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briankt43
join:2007-11-06
Vestal, NY | reply to jeffnyc
Still haven't seen any "monthly" fees on my N2N plan. Anyone else? |
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jeffnyc
join:2004-06-09
New York, NY
1 edit | said by briankt43 :Still haven't seen any "monthly" fees on my N2N plan. Anyone else? What does your next invoice (billing) date say? While it is not logged in my call history, my account balance was reduced by the $4.50 on that date.
Also, does anyone have a balance lower than $4.50 and can still make calls?
I have about $7.50 and I am wondering once they deduct the next $4.50 if it will give me the full month to use up the left over change.... |
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vlad
@rcn.com
| i think i might switch to outbound.
i like my number though.
would i be able to port my number out to a cell phone?
(i didnt port it in)
what will voicestick do if i try to port it out?
will they automatically switch me to outgoing only?
or can they block the port? |
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SteveinNC
join:2007-07-19
Greensboro, NC
1 edit | reply to montano
VS did deduct the monthly fees on my acct on the billing date of 10/24.
Since they are charging the fees now, for the same money I ported to Callcentric. I prefer to have e 911 service. There are some porting and set up fees but their web interface is excellent and the e mail customer service is 5 star !. Clear, concise responses in minutes to a couple of hours even on Sunday. I had a couple of AC 211 set up difficulties, audio, codec,registration values. Their support solved them in a few e mails in a couple of hours. I guess I'll spend about $8 / month total if that.
I looked at OneSuite but you have to use their canned answering message, can't record your own ? I guess unless you fwd to another number.
Took about 14 days to port from VS. Left $.65 with them when I left.
Just to add. I tested the VS e 911 one Sunday morning. I got connected to a "qualified" (private) e 911 operator / call center. It was routed through India at $.15 / min. but answered in the USA. They did not have any data for my call. I know I was registered too.
I tested my Callcentric e 911 this past Sunday. Dialed 911. Routed through a MN number, answered by my official local 911 authority. They had my address but a 777 CC number on their screen. |
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artisticcheese
join:2004-11-09
Carrollton, TX | Interesting, I'm on annual plan and was not charged any monthly fees (even thought they told me that I would on annual plan).
So far Voicestick was Ok for me and their i2bridge service can not be matched by other VOIPs or am I wrong? |
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slow mo
join:2002-03-19
USA
| said by artisticcheese :..... So far Voicestick was Ok for me and their i2bridge service can not be matched by other VOIPs or am I wrong? I agree. I switched to outbound only and I do miss i2Bridge. |
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jeffnyc
join:2004-06-09
New York, NY
4 edits | reply to artisticcheese
There was another thread comparing other providers that offer similar feature as i2bridge. Also, Onesuite doubles as a calling card for the same rates as voip so you can call from any phone and connect the same way as i2bridge. And they have quick dial features too so you dont have to enter your pin uf calling from a recognized number that u enter online. Only downside is if you care that the receiving caller sees your caller id.
Edit: Steve, I just recorded my outgoing voicemail message on Onesuite so I am not sure why you say that. The voicemail system sounds the same as Voicestick and Sunrocket. Same annoying woman's voice for all 3 services (well now 2) and probably other voip providers as well.
Still waiting on port request from 10/22.
I'm 100% onesuite and magicjack once my port is successful.
For under $7 a month total, I keep my number, have unlimited calls, can still make int'l calls if need be though rates are slightly higher, and have 2 lines. And on my 2nd year of magicjack, that cost will drop to under $5 a month. (OS - $2.95/mo, MJ $40/12 $3.33/mo 1st year, $20/12 $1.67/mo 2nd) Can't beat it... |
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vlad
@rcn.com
| my service doesn't seem to be working anymore.
hasn't worked the last few days i've tried.
when i call the number, i get the message
"we're sorry, the number you called can not be
completed as dialed."
but when i check my account, i still have almost $2. |
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artisticcheese
join:2004-11-09
Carrollton, TX | reply to jeffnyc
Onesuite costs $7 a month? |
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jeffnyc
join:2004-06-09
New York, NY
| said by artisticcheese :Onesuite costs $7 a month? No. Onesuite is $2.95 a month, unlimited incoming. 2.5 cents outgoing. But I use magicjack for outgoing, so my total between the two is less than $7 per month. |
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celtic
join:2001-02-08
USA | Outbound is way high but $2.95 inbound is great. Any extra fees or limits? What do they do with 911? |
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