 fireflierCoffee. . .Need CoffeePremium
join:2001-05-25
Limbo | Oh, WTF? OK, anyone else have the 5-LNB dish, WITH the B-Band converter connected to an H20 who's NOT able to presently get any of the new MPEG-4 HD streams?
I've got two H20s, with the 5-LNB and BBCs on both receivers. Neither one is showing any of the new HD content, even after re-setting the receivers. I even went back through the setup on one and no dice.
Channel 77, all I get is searching for signal. Channel 498, searching for signal. Directly entering numbers for the other HD channels yields searching for signal.
Called DTV, they confirmed the satellite/transponder numbers are fine to be picking up the new HD streams and their only explanation is that "it's possible the new HD material hasn't been properly rolled out yet."
Obviously others in the forum are getting the streams so what's up?
--
Wishes: When you wish upon a falling star, your dreams can come true. Unless it's really a meteorite hurtling to the Earth which will destroy all life. Then you're pretty much hosed no matter what you wish for. Unless it's death by meteor. --despair.com |
|
| Have you seen this thread?
»www.dbstalk.com/showthread.php?t=99528 |
|
|
|
| reply to fireflier
check your signal strength on the 99 and 103 sats in the setup menu.....most likely you do not have good strength.....hows the strength on the 101? if its low you will most likely not get 99 and 103....your dish needs to be peaked....if the 101 is off by a little, the 99 and 103 suffer 2fold. also make sure you have at least 2 monopoles that are supporting the dish and that there are no obstructions in it's line of sight. |
|
fireflierCoffee. . .Need CoffeePremium
join:2001-05-25
Limbo | reply to WeKnSmith
Not until now! 
Looks like I'm going to have to do this. . . I'm OK on the other criteria listed.
Tip #2 right off the bat: If the only problem is a error x721 on the new channels, your account has not been authorized for the new HD channels yet OR the channel being tested is not available to your programming level. You have 2 options: 1) Call DIRECTV (more on this later), 2) try the DIRECTV.com website.
But, if you want to call NOW, you can try a very polite: "Please drop the old HD Access and re-add the new HD Access Tier". Some CSRs will understand and be able to help. Remember, at this point in this cycle you likely know more than them on this topic and are putting them in an awkward position, so be extra patient and polite.
--
Wishes: When you wish upon a falling star, your dreams can come true. Unless it's really a meteorite hurtling to the Earth which will destroy all life. Then you're pretty much hosed no matter what you wish for. Unless it's death by meteor. --despair.com |
|
fireflierCoffee. . .Need CoffeePremium
join:2001-05-25
Limbo
1 edit | reply to dtv tech
Nah, signal levels are fine. 103 was showing in the 96-100 range. 99 was all 0 but I'm told it will be unless you have HD locals and they're not available in my area yet (of course I've been told wrong by their CSRs before).
I'm beginning to think it's an account issue--I asked them if there was any way it could be my account settings and they assured me not but the above thread seems to confirm it CAN be account settings.
Had an installer put the new 5-LNB dish up and watched him mount it and test the signal levels. I think he used every brace in the box.  From looking at the dish, I don't think a nuke strike would mis-align it. |
|
fireflierCoffee. . .Need CoffeePremium
join:2001-05-25
Limbo | reply to fireflier
Both receivers working great now. Thanks for the advice guys!
Turns out I was dealing with multiple problems. |
|
