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WeKnSmith

join:2001-08-09
Noblesville, IN

reply to fireflier

Re: Oh, WTF?

Have you seen this thread?
»www.dbstalk.com/showthread.php?t=99528


fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo

Not until now!

Looks like I'm going to have to do this. . . I'm OK on the other criteria listed.

Tip #2 right off the bat: If the only problem is a error x721 on the new channels, your account has not been authorized for the new HD channels yet OR the channel being tested is not available to your programming level. You have 2 options: 1) Call DIRECTV (more on this later), 2) try the DIRECTV.com website.

But, if you want to call NOW, you can try a very polite: "Please drop the old HD Access and re-add the new HD Access Tier". Some CSRs will understand and be able to help. Remember, at this point in this cycle you likely know more than them on this topic and are putting them in an awkward position, so be extra patient and polite.
--
Wishes: When you wish upon a falling star, your dreams can come true. Unless it's really a meteorite hurtling to the Earth which will destroy all life. Then you're pretty much hosed no matter what you wish for. Unless it's death by meteor. --despair.com


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