said by gattaca:If you were a Charter subscriber, you would realize what a terrible thing it is to say "props to Charter."

Seriously, though, there's a reason Charter is in financial trouble: they're incompetent. Sure, you might be
provisioned for a very high speed, but as experience in my town shows, you'll be lucky to achieve half that on a good day. Charter consistently rates towards the bottom of customer satisfaction surveys for a reason.
Seriously! I had 10mb/1mb for like 7 months. It was good for the first 1 months where I saw 10mb/1mb 24/7 but then speed started getting worse and worse during peak hours where I would see 300ms latency and packetloss. They are just too oversubscribed and too incompetent to fix their issues. When I was seeing my download speed go below my upload speed during peak hours (upload was always awesome) I finally decided to drop charter and get 2 more phone lines and 2 more DSL lines instead (Before I was using both Charter and DSL). My 3x 6016/768k ADSL lines are far superior to when I had one DSL line + charter which was supposed to be the same approximate speed. I get about 5.35 megabits (after ATM overhead) on all 3 lines 24/7 regardless of time. Not only that but level1 peering and low latency routes.