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Mercurybird
Premium Member
join:2004-06-24
Hooks, TX

Mercurybird

Premium Member

Question:

Where are the speeds handled from? Local office or home office in Arizona?

I'm getting my cable from Texarkana, Texas.

Thanks!

areoh
join:2001-11-10
Kansas City, MO

areoh

Member

Wish someone had an answer for ya. My guess is it's both.

Mercurybird
Premium Member
join:2004-06-24
Hooks, TX

Mercurybird

Premium Member

said by areoh:

Wish someone had an answer for ya. My guess is it's both.
Thank you!

In Greenwood to Mercurybird

Anon

to Mercurybird
Automatically, your modem gets a profile from the TFTP server when it boots, the TFTP server sends the profile your HFC MAC Address is provisioned for. Your local office sets up your level of service as you alter your account. So:

Your Modem sets your speed via a config file sent from the

TFTP Server which is maintained by Phoenix based on your account info entered by

your local office.