  Frozty2k
join:2002-04-21 Oakville, ON
·Cogeco Cable
·TekSavvy Solutions..
| Time to find another provider!
They did have some issues with e-mails not going out. The fact is, even if you do get the e-mails and you check your cogeco account often it was still shitty of them to not tell us they were enforcing the cap hard, you get an email as you are about to go over or after you go over then are screwed the rest of the month anyways.
If you are cut off the choice is upgrade to a more expensive package now, or don't download anything for the rest of the month (as much as two weeks for some).
The other fact is you can upgrade to a higher account, but for most people you have to go to a business/corporate account! You end up paying way more for priority tech support, you have to switch e-mail address etc etc. They have no public account with higher bit caps, just more speed and services and much more money. |