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Can't complain here..... »
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labsrus

join:2001-08-24
Mahwah, NJ
·Verizon FIOS
·Optimum Online

reply to tmc8080
Re: squeeze tactics...

said by tmc8080 See Profile :

You see it's not enough that they force you to bundle, they also want you under contract.. so you can't go running to the cable company for relief, should Verizon's service not live up to expectations (without grabbing you for $99.. and they'd probably charge taxes and fees right along with it).

This is what will force some right into the hands of the competition who doesn't lock customers down. Not as tight as the 2 year contracts of today, but the 1 year cellular contract from 5 years ago. Now cellular contracts are 2 years and $250 typical termination fee.

THIS IS NOT PROGRESS FOR THE CUSTOMER IT'S A SCAM TO LOCK IN CUSTOMERS. Keep in mind, if the higher price is NOT competitive SWITCH to the competition. Only then can this scam backfire.
I would rather be bundled at $94.99 and had to fight for it (now $10 lower so I'm at $84.99 plus the extras,) I happen to love my service but I find billing the biggest PITA. All in all, I wouldn't give up this service for any cable company. I'm running up to 9 computers at a time without a speed drop or service interruption. When with OOL issues occurred a few times a week in the last year or so of their service. I couldnt wait to dump them and recvd amazing offers to come back ($5 internet $5 voip for a year lol)

When I first began with FiOS internent there was no contract. I'm not going anywhere for now, especially over to OOL/Cablevision. Pleased with my service, not pleased with billing and I let the Bergen Record know when I was interviewed. It worked like a charm IMO. The squeaky wheel gets the grease sometimes. If you're not happy COMPLAIN.
Forums » Customers Irked By FiOS HikesCan't complain here..... »


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